TGI Fridays - Enfield Reviews Summary

Service

Pros:

• "The bar staff were very kind and our waiter Ali was very attentive and a great host for our table."
• "Thanks to Kacie (our waitress) who did a great job and had a lively attitude."
• "The food is a lot better here, staff here are attentive and friendly."
• "Super staff, super food. Made you feel special and couldn't do enough for you."
• "Utterly fabulous service and food was excellent. Couldn't ask for a better place to go."
• "The table service was efficient and friendly, with our food orders being tasty and well portioned."
• "Had a pleasant meal with two former work colleagues, which was a laugh a minute."
• "Amazing food and 5 star service from Lynne. Noticed she was working on her own apart from one person in the kitchen."

Cons:

• "Waited for food for 1hr and 30 mins. Took 15 mins to be offered a drink."
• "Waited at the front desk for at least 15mins before someone actually came and got us seated."
• "Service was useless though. Our glass of water tasted like coke and a friends lemonade tasted like carbonated water."
• "Waited one hour and a half for food which was cold had to collect one order ourselves."
• "Absolutely terrible experience! Took 15 minutes to be seated and then they just leave you sat there like your waiting for a bus!"
• "Food came out cold, but this did not seem a surprise as they did not question it and gave me a new different dish."
• "Got seated before our actual reservation as we were early so that was nice! It was a bit of a wait for drinks and then food to arrive, kids got a bit restless, but service was good and food was faultless! Would have been 5* if not for the long wait."
• "Wait staff were terrible too busy standing at the bar chatting. I ordered a drink they didn't have it fair enough so asked for bottle instead they didn't remove the previous drink so was charged for a drink I did not have."

Food Quality

Pros:

• "Bottomless brunch was brilliant! Food was fantastic and the drinks were topped up perfectly."
• "We enjoyed the 2 for 1 cocktails and the glazed burgers and big sharer plate of chicken hit the spot."
• "The Jack Daniels sauce is the best sauce on the planet, the ribs here are delicious."
• "The food we ordered came relatively quickly, I don't feel we were waiting a long time for it to arrive."
• "The restaurant is really well themed, providing a great atmosphere. Service is OK but a bit laid back."
• "The food was very nice. I liked the booth that I sat in, it was comfy."
• "Food was great, service was impeccable from Shahei and Martin, both make a great team."
• "The quality of the food is nothing short of perfect. We only had to wait roughly 15mins for our food!!!"

Cons:

• "Waited for food for 1hr and 30 mins. Took 15 mins to be offered a drink. Waiters seen standing around not doing anything."
• "Food had now been sitting under the heat lamp for I would estimate at least 20 mins and was rock hard when we were served it."
• "Service is OK but a bit laid back, leading you to think that you have been forgotten, plus my appetisers came with my main course."
• "Worst food ever eaten on Friday's restaurant's. Burgers was so bad and meet has burn and dry."
• "Waited over 1 and half hour for food and even drink. Kids food came with missing veg, so had to wait again."
• "I am never going back there again, the service was painfully slow and the place wasn't unreasonably busy."
• "Food was okey, nothing special, and prices are not cheap. Festive meal is a good deal £24.99 for 2 courses."
• "Absolutely terrible experience! Took 15 minutes to be seated and then they just leave you sat there like your waiting for a bus!"