"Great customer service & very professional from the very first call to Kwikfit Wolverton when I called about a dashboard warning message for the Battery Management system."
"Extremely professional and friendly staff, they don’t push you to buy anything you don’t need."
"The Kwik Fit team in Wolverton are fantastic - friendly knowledgeable service and super quick."
"Shaun and the team delivered outstanding customer service, very professional and helpful."
"Great customer service. helpful,happy staff, they were ready to help and advice."
"Really friendly, genuine staff. Took my car in today with some tyre issues and the guys sorted it free of charge!"
"Incredibly polite and helpful."
Cons:
"Second visit just rude so went somewhere else again."
"Damaged my car and then didn't offer a solution."
"Nice guys but if I hadn’t gone elsewhere I would have had a potentially dangerous car for a week."
"Not happy, the MOT tester kept my hazard lights and main beam lights on all the way through the test!"
"He did not seem interested & happy."
"I went to appointment just for 15 minutes late. They didn't accept to do mot and full service."
"Very unhappy! Paid for alignment and got half a job."
Speed & Efficiency
Pros:
"Fitted a new tyre to the wheel within 10 minutes."
"The job was done very quickly."
"Quick, efficient, friendly."
"Fast and efficient service. Always try their best to resolve automotive issues."
"Top service - although fully booked able to fit me in between jobs in record time."
"Super speedy work."
"Quality and efficient service."
Cons:
"Let me down at 230pm, told me Wednesday."
"Waited an hour and half for a puncture repair however the poor bloke was on his own."
"The only negative point in the whole experience happened on the Tuesday at 10am. The part had not arrived. A telephone call would have been nice."
"The wheel alignment could not happen because the machine was broken."
"Don't have time to book in or book for the next day."
"Booked the car for a brake check as was having problems with the brakes. I came 5 minutes late and the manager said that I lost the slot."
"Had an MOT booked at the start of the month, they reported back a list of issues that my car failed on... Why was this missed out during my first MOT? My tire could have fallen off and been fatal."
Professionalism & Expertise
Pros:
"Being in a wheelchair the service that I received was rather exceptional."
"The mechanic are well trained and very experience. 5 star for trust & productivity! They'll charge you for what needs to be done."
"They were very professional, polite and very helpful and they soon sorted them out then done a wheel alignment and job done."
"The cost of the tyres and tracking adjustment was great value and the service from the staff, very professional and courteous."
"Contacted them this morning about checking and regassing the aircon in my Mini One. Polite and informative on the phone, and was booked in 2 hrs later."
"The staff were very friendly and took the wheel immediately through to the workshop where the wheel was re balanced within minutes."
"Professional staff and always willing to help you out with an appointment on Saturday if they have a slot available."
Cons:
"Meh..... Booked an MOT online, turned up to be told that they were all cancelled for the day AND my appointment wasn't in their calendar...."
"First time they could not find the puncture so went somewhere else and they found the nail in 2 minutes."
"The only negative point in the whole experience happened on the Tuesday at 10am. The part had not arrived. A telephone call would have been nice."
"They also told me that my brakes needed changing which when I looked myself they had plenty of life left in them."
"He did not offer a top up the oil, I informed the MOT tester the car had a serviced 2 weeks ago, so how can there be NO OIL in the engine?"
"Took my car there for new tyres and MOT. Damaged my car and then didn't offer a solution."
"Very unhappy! Paid for alignment and got half a job."
Value & Honesty
Pros:
"Didn't over charge me for anything."
"They wouldn’t even take any money. Absolute mega legends. Exceptional stuff."
"They always explain what they have done and if I ever need extra work done, they don't do it like a sales pitch just to get some more pennies in the bank."
"The job was done efficiently and at a fair price."
"Weren't out to charge a fortune as their Newport branch either - half the price."
"Very good price for 2 Pirelli tyres, balanced and fitted."
"Outstanding service and fair cost."
Cons:
"I was quoted £400 for tires alone! I only have a 1.0 car so this was shocking."
"Initially, the cost was higher than I was expecting."
"I questioned why all wasn’t done and I was told I needed to pay more money!"
"Not sure if they make any commission on failure with the same issue."
"Had an MOT booked at the start of the month, they reported back a list of issues that my car failed on... Why was this missed out during my first MOT? My tire could have fallen off and been fatal."
"He did not offer a top up the oil, I informed the MOT tester the car had a serviced 2 weeks ago, so how can there be NO OIL in the engine?"
"Very unhappy! Paid for alignment and got half a job."