Fat Stack Reviews Summary

Food Quality

Pros:

• "The smash burger was on point and not a messy affair."
• "The brisket burger was melt in the mouth soft, moist and very flavorful."
• "The loaded Mac n' cheese was perfectly creamy and cheesy."
• "Ordered The Don Box and was not disappointed with the food and portion sizes."
• "The food was generally good quality, a bit greasy but good comfort food."
• "The burger, chicken wings and Mac & Cheese was all perfectly cooked and tasty."
• "The chicken in the burgers was nice."
• "Food was well worth the money and staff were very polite."

Cons:

• "Had a chicken bright which had parts of it still pink and not very flavorsome."
• "The macaroni cheese didn't have a deep cheesy flavor as expected."
• "Smash burger was just like a cheese burger or shall I say kebab burger, nothing smashed about it."
• "The mac and cheese portion could have been bigger as it was gone in a blink of an eye."
• "The brisket was extremely dry so I wouldn’t recommend that."
• "The chicken wings were dry and seemed old."
• "Mac and cheese very watery, prawns was over cooked."
• "The food was generally good quality, a bit greasy but good comfort food."

Service

Pros:

• "Service was great- the kind server took us through the menu, gave recommendations."
• "Food came out quickly and service was good."
• "Really great food! Service was great and staff were lovely and polite."
• "Service is great really helped me get through the menu and gave me recommendations."
• "The service by ladies on till was very good."
• "Service was top notch from the young girl at the counter, very attentive and friendly."
• "Staff were lovely and really helpful, my partner really enjoyed his munch box."
• "The staff is friendly, attentive, and goes above and beyond to make sure you have a great experience."

Cons:

• "Unfortunately the food was cold upon arrival."
• "The service was a little laid back as if you popped into someone's house."
• "Staff told us she's going to get manager, we waited for 10 more minutes and no one came."
• "Customer service was poor as we were missing items on our order."
• "Ordered burgers, fish and chips, wings, loaded fries. Not a single thing was below excellent."
• "Food took over 25 minutes to arrive when only 6 customers in store."
• "We had to wait another 20 minutes on top of that."
• "The service is so bad and slow and the food doesn’t live up to it’s expectations."

Ambiance and Atmosphere

Pros:

• "Not much of an atmosphere as the place was fairly quiet but the food made up for it!"
• "The atmosphere was spectacular."
• "The staff creating a lovely atmosphere and excellent service."
• "Great customer service very welcoming and warm atmosphere."
• "The atmosphere is great a place you can bring your family."
• "Nice ambiance in the restaurant."
• "The food was delightful, and I enjoyed every bite. The staff were incredibly friendly and the service was exceptional."
• "Nice food, fun atmosphere."

Cons:

• "Parking is not great so you will have to park on the side road which is busy."
• "The atmosphere was very quiet but was told we missed the mad rush."
• "Atmosphere was a bit below average could easily be brought upto par by having some sort of background noise like some music."
• "The place has a student feel and not particularly nice place to eat."
• "shop is too dimmed and needs to be brighter and no music playing."
• "The mood in the restaurant is quite depressing, not a lot of energy."
• "The decor is very basic and the ambiance is quite dull."
• "No background music, very quiet atmosphere."