KFC Aintree - Grand National Avenue Reviews Summary

Food Quality

Pros:

• "Chicken was good though !!"
• "Food tastes great."
• "The chicken is always perfectly crispy on the outside and tender on the inside, and their signature sauces are the perfect complement."
• "Food chicken and chips spot on."
• "Food served quickly and tasted really nice chicken was well cooked and crispy not at all greasy."
• "Food was fresh."
• "Food was as requested and tasted nice."

Cons:

• "Had a 2 piece chick meal this evening delivered from KFC AINTREE, with a corn cob side and a drink. I've just had a crisp butti as the meal was absolutely disgusting."
• "Worst KFC ever chicken cremated and too dry to eat."
• "Piece of chicken was a hard lump covered in a mass of hard batter and the rest of the fillets had hard batter not the usual I get from there."
• "Tasted like cardboard too, pop corn chicken had half a fence worth of metal wire in it."
• "The bun was dry with a tiny spot of mayo in the centre of one side, there was no salad on it at all."
• "The chickens and chips were cold and oily."
• "The chips were not cooked and the chicken was cold."

Service

Pros:

• "The restaurant has been renovated recently. Pleasant atmosphere and friendly staff."
• "The staff is friendly and efficient, ensuring a pleasant dining experience."
• "Very friendly and chatty extremely helpful and very polite definitely an asset to KFC."
• "Amazing service and staff, went today to order a takeaway."
• "Always have food within 2-3 mins after you have ordered and the staff are super helpful and accommodating if you need anything else."
• "Staff were pleasant and helpful."
• "Good Service and very helpful when I missed an item off my online order. Food was fresh."

Cons:

• "Never going here again."
• "Unbelievably rude and unhelpful staff - particularly Abby."
• "Awful service. Tried to order at the counter but was ignored by staff."
• "Worst kfc ever visited disgusting food and rude bad attitude staff."
• "Service was awful! Got all the drinks wrong, missing a drink."
• "Absolutely shocking service! Staff are rude and incredibly unhelpful!"
• "Awful service. Without a doubt the worst KFC in Liverpool been waiting 20 mins and still not even close to ordering food at the drive through."

Cleanliness

Pros:

• "Site always spec clean!"
• "Tables and floor area had recently been cleaned and all tables were clear of waste. Toilet was clean."
• "Good food, parking and a drive through. Really nice inside, plenty of seats."

Cons:

• "Absolutely disgusting. There was rats running all around outside. Litter everywhere."
• "Hygiene really bad. Pretty much every table needed wiping."
• "Mate giving this a one star is being generous shame you can't vote no stars, waited 20 minutes for my food, place looked like it hadn't seen a clean in over a week, bins full and no tables were clean, toilet's was even worse made think how clean the kitchen is if everywhere else is a sh*thole."
• "The restaurant was minty full bins and rubbish all over the tables."
• "Most of the tables were so dirty."
• "Food wasn't too bad but it was absolutely minging inside, the floor was that greasy I was sliding around like i was on dancing on Ice."
• "Just this minute visited the store and will never go back again the place was disgusting my self and an old lady had to clean our own tables so we could sit down and eat there was food all over the floor and there excuse was there short staffed."

Order Accuracy

Pros:

• "Food was as requested and tasted nice."

Cons:

• "I live 5 min away from kfc in Aintree and every time I have to ask if my order is right they say it is and I get home and guess what its wrong."
• "Watery gravy, dried up beans, flat diet pepsi, and staff member trying to say he completed order and put in box but particularly order was missing."
• "Service was awful! Got all the drinks wrong, missing a drink."
• "NEVER AGAIN! take out order was wrong when got home (my fault as didn't check everything) Went back & they remade the order & it was still short."
• "Placed order at 12 o'clock the delivery was due at 13_05 it eventually turned up at 14-15 2 and a quarter hours for meal that had no lids on and beans and gravy leaking all over the bag never again."
• "Everytime I come here they say they only got green bags I want breast piece known as Keal."
• "Shite go through the drive thru and never get it right and its hit and miss with the chicken 80% of the time its shite ask for no legs and get a bucket full of legs."