DR Durham Remaps Reviews Summary

Customer Service

Pros:

• "Once again another fantastic service from the guys at Durham Remaps."
• "Great service and very knowledgeable."
• "They are a friendly bunch who kept me informed and gave a genuine appraisal of what needed to be done."
• "Awesome guys, very knowledgeable, sorted my car out promptly and efficiently."
• "The guys are very clued up, give the best advice and guidance. Total confidence in their services."
• "Couldn't ask for better people to look after your car!"
• "The customer service was outstanding!!"

Cons:

• "Very unprofessional and immature for a business."
• "Wasted my money and my time."
• "Shockingly bad experiences here. Treat people like crap and threaten people when they ask questions."
• "Remaped my golf gt tdi engine management light came on a week later. Whent back to receive abuse and it must be my falt followed by get out before you get hurt."
• "Fat owner is very threating and has bad attitude. He also steals people's dpfs and keeps them. Horrible staff and rude. Dis honest and fat."
• "Pure con man."
• "Unprofessionals!!!"

Quality of Work

Pros:

• "Just had my fk2 in for down pipe and map. Fantastic gains extra 80hp and 100nm highly recommended."
• "Thanks to Ian and the lads for sorting out my turbo problems when towing on my range rover sport."
• "I started off with a standard Astra VXR which is now something of a beast. I was quoted in excess of £3k by a very well known VXR Specialist for the work Durham Remaps have done at a fraction of the price."
• "Very sound lads, totally professional and made a superb job."
• "Yet another great job done on my Merc GLE by the guys."
• "Stage 2 re-map on my VW Golf TDi. Oustanding results. Smoother power delivery. 140bhp increased to 192bhp."
• "Durham Remaps have done an INCREDIBLE job re-mapping my Audi A6 3.0L Quattro."

Cons:

• "This man knacked my l200 after remap. Excess diesel. Unreal black smoke on boost."
• "Never ordered the parts they fitted in fact they recommended the downpipes as this is my first car they took advantage of my inexperience."
• "Fitted poor quality parts ended up replacing the down pipes with VRSF Down pipes because we could not get the new o2 sensors fitted with the old pipes."
• "Crook company, avoid at all costs."
• "Avoid this garage!!!!!!!! They do not know anything about Remaps."
• "Destroyed my car and to met with a load of abuse, says check his fb page for true and factual reviews yet they have removed fb reviews NEED I SAY MORE!!!"
• "My car after the remap was misfiring all the time."

Value for Money

Pros:

• "I was quoted in excess of £3k by a very well known VXR Specialist for the work Durham Remaps have done at a fraction of the price."
• "So pleased with my stage1 remap on my Skoda."
• "I dropped my Mondeo off to have a custom stainless steel exhaust fitted and I couldn't be happier with the job."
• "Totally recommend them for honesty and good work"
• "Will defo be taking my car back to Durham Remaps for servicing and any future work."
• "Very professional with outstanding product knowledge, they definitely know what's best for you and your engine."
• "Volvo wanted £800 to polestar tune it these lads did it for a fraction of the cost."