DKUK Reviews Summary

Stylist Expertise

Pros:

• "Lidia was brilliant. Detailed and expert consultation meant that I got exactly the colour I hoped for."
• "Victoria has magic hands. She handled the scissors so gently that I could not hear a sound and almost dozed off a few times."
• "Idi brought my curls to life and the end result is even better than I could have expected."
• "Jazmin did such a lovely job my hair desperately needed help and she really made it feel new."
• "Daniel's knowledge and advice are helpful, the cuts are excellent, and he's also super chill."
• "Idi is a great hair stylist and I was confident sitting in front of art, without a mirror knowing that I would not be disappointed with the end result."
• "Rosa, my stylist, is extremely skilled at handling wavy/curly hair and knows what type of haircut fits each face shape."

Cons:

• "I ended up with a lopsided mullet, with one side cut much more severely than the other."
• "Having no mirrors made me a bit nervous and turned out that my hair was cut way shorter than expected and not as requested."
• "No one has noticed my hair has been dyed and tbh, it really doesn't look like it has."
• "I just went to DKUK for the first time today... but I am left disappointed with my hair, which upon closer inspection just isn't very neat."
• "I loved the staff so much that I didn't feel able to tell them how upset I was with the end result."
• "I was asked to pay £34 for the cut... I was drawn to a salon because of an offer I ended up not being offered, and paid more than I usually do for a haircut that I feel is less than I usually get."
• "What a waste of time and money. Beyond disappointed."

Salon Atmosphere

Pros:

• "The salon itself is so calming. Everyone working there is so nice."
• "It’s always so relaxing in the salon - a lovely couple of hours of pampering."
• "Super professional, I loved the attention to detail and care the team put into my appointment."
• "I love that DKUK has such a calm atmosphere - doesn't feel like a hair salon at all."
• "This salon is truly one of a kind. There’s beautiful and thought provoking art on the walls instead of mirrors."
• "It’s a very calming relaxing place to be, a lovely head massage whilst you’re shampooed, and beautiful artwork everywhere."
• "The salon's atmosphere is peaceful, and it's such a cool experience to look at art instead of yourself during the cut."

Cons:

• "Great place for a scissor cut, no clippers here. Sadly out of my price range due to cost of living."
• "I was also really disappointed that the price didn't include a cut as I've never experienced this before."
• "They're more expensive than my previous hairdressers but I think they're worth the extra cost."
• "It is a little on the pricey side but in my opinion you pay for what you get."

Customer Service

Pros:

• "Wonderful experience- booking was easy and efficient and everyone was super friendly."
• "The team was welcoming and friendly."
• "The staff are absolutely lovely and very welcoming, I was offered tea and coffee throughout my appointment and the end result turned out amazing."
• "I can’t recommend enough the quality, professionalism and general beautiful energy of DKUK’s space and staff."
• "Looking at the list of staff and their broad areas of expertise, it also feels very inclusive - I'd recommend it to anyone and feel lucky to have it nearby."
• "Very good customer service. The whole experience has been very relaxing."
• "The whole team were free from judgement, took my awkwardness and anxiety in their stride and made me as comfortable as possible."

Cons:

• "I cannot stress enough how great the staff were but I wouldn't return because of how disappointed I left feeling."