Ingmans Cobbler Footwear Clothing Reviews Summary

Quality of Service

Pros:

• "Andy and his team were exceptional in reviving my 3-year-old goodyear-welted daily-worn boots."
• "Highly recommended. Andy and his team did a fantastic job."
• "The communications with Andy was first class. Down to earth and trustworthy, a great customer experience."
• "I was very impressed with the quick response and turnaround on my shoes."
• "Andy and his team are serious craftsmen."
• "Andy has revitalised and old pair of shoes into a better quality pair of shoes than when I bought them."
• "Great service and staff. I needed a suit for an upcoming wedding and this is the only place left in town to buy a quality item from."
• "There’s nothings these guys can’t do !! Had a fantastic experience from start to finish."

Cons:

• "I certainly won’t be using this place again after using the cobbler service. Only needed one heel replacing on one stiletto shoe as the plastic bit broke."

Customer Experience

Pros:

• "He was friendly, kept me updated, offered boot care advice and went out of his way to make sure I had a good experience."
• "I also appreciated the courteous and professional communication at every step of the process."
• "Andy fixed my Harley Davidson leather jacket zip and I honestly couldn’t be happier! Super impressed and will certainly be returning any time I need anything done!"
• "From the second I stepped into Ingmans I was treated like royalty."
• "Andy and his team work hard to provide excellent service and keep you as a customer happy."
• "My son was looking for a suit for his prom, and he's extremely happy with the result."
• "Andy went above and beyond to help me find the perfect boots for my partners birthday."
• "Admittedly, sending a pair of Valentino shoes in the post is a little nerve wracking but I needn't have worried."

Cons:

• "Disgusted to be honest. Buyer beware!"

Workmanship Quality

Pros:

• "Their work is impeccable, my shoes are now better than when they left the factory!"
• "The resoling was as far better than I had hoped but the refurbishment of the uppers have blown me away."
• "Absolutely superb job, Andy resoled my suede monk Loake's, not only were the soles superb but the uppers have come up incredible."
• "The shoes look amazing. Just what I asked for and I’m amazed at the wonderful detail that only handcrafted can render."
• "They sell some hi-end shoe brands for men and yet the very strange things is that their pricing for repairs is ridiculously low."
• "Andy and his team went above and beyond to make my wedding suit perfect for me, these are the best in the game 100%"
• "What a superb service and shop. Andy and his team work hard to provide excellent service."
• "The quality of the services they offer is of a very high standards!"

Cons:

• "I was told to try Ingmans by a good friend. My Church’s have been well-worn for about sixteen years since I brought them from the Factory Shop."