Williams Motor Company Limited Reviews Summary

Vehicle Condition

Pros:

• "Both me and my partner travelled a fair way and I am really happy with my car purchase (Land Rover Evoque)."
• "Really happy with our second purchase from here, everything was very straight forward and explained, the car was mot and serviced before we were able to collect."
• "Bought my car Hyundai ix35 a month ago and so far I love it."
• "Travelled from Manchester and only got the car yesterday but both myself and the Mrs are very happy with it."

Cons:

• "Jeep was full of dents, rims chipped, smelt of dogs."
• "After purchasing the car they kept delaying the date I could collect it, the display screen had broken and the parts they said they would fix, hadn’t been done."
• "Purchased a Fiat 500L a month ago and although it was a 190 mile round trip I liked the look of the car so thought it was worth it, how wrong was I."
• "Was very disappointed, drove for over an hour to view a car that was an absolute mess."

Customer Service

Pros:

• "Rob was great! He knew his cars like the back of his hand and gave much need advice when I was viewing."
• "The service I had was fantastic. James was amazing and very helpful."
• "Absolutely fantastic experience buying my Vauxhall Corsa from Williams Motor Company."
• "Very attentive and helpful. Great selection of vehicles."

Cons:

• "I have asked for compensation but got no reply."
• "When asked for a refund they withheld the money for a full 14 days after I returned the car."
• "Shocking experience with this car garage. Bought a car from the dealership and was told I could collect the following day."
• "Woeful, abysmal and rude aftersales/Customer care."

Delivery and After-Sales Service

Pros:

• "They even said they would deliver my new car to my house in Wrexham. That's a good service for you with a smile."
• "Obsessed with my new car, it’s exactly what I wanted and so happy to be able to go out and enjoy it now."
• "I have a another minor fault, and they have said take it to my local garage to get it repaired and they will sort it."
• "Can't fault the service from start to finish, from the sales person who gave us the details of the car at our first visit to the sales person who finalised the paperwork when we collected the vehicle."

Cons:

• "Then 6 days after I had the car, the turbo broke! So I decided I wanted to car returned and to have a full refund."
• "Bought a car just under 4 weeks ago astra gtc paid to get it delivered and upon delivery it had a fault and had to go back to the garage to fix this problem."
• "Bought a car from here last year only to have engine issues."
• "Worst experience my life with Williams motor company crewe bought the car been promised will be fixed everything before deliver the car to me not done anything to the car."