AUTOMATIC MOTORS LTD Reviews Summary

Vehicle Servicing and Repairs

Pros:

• "The MOT testing gave me peace of mind, knowing my car was safe and compliant."
• "Sam's thorough diagnostic checks have pinpointed even the most intricate issues."
• "They excel in every aspect of car servicing, from MOT testing to brakes, diagnostics, tires, batteries, and suspension."
• "Fazi's attention to detail during MOT testing is commendable, ensuring every aspect meets safety standards."
• "They started with an MOT test to ensure my car's safety, and their diagnostics revealed a minor issue with my engine that they promptly fixed."
• "Sam and his team were efficient, and the diagnostics they performed were spot on."
• "Fazi assisted me in selecting the right tires for my vehicle, considering my driving preferences and budget."
• "I was dealing with Ryan as my contact, not only was I kept updated with the progress and Automatic motors ltd had the best value in terms of works."

Cons:

• "Car had faults that had not been detected previously, one drive showed the issues up, not very honest with answers."
• "2 weeks later after being told that 'wrong parts' had been delivered twice, we had the car inspected by an independent mechanic. The car had over 10 major faults."
• "They don’t respond promptly to complain emails and argue with you if you call to make a complain."
• "Had the unfortunate experience of these 'mechanics' being recommended by clickmechanic to fit new rod ends to my car."
• "AVOID THESE SCAMMERS. Very dishonest and unprofessional people. Staff are practically liars."
• "Was missold a car that was involved in an accident and written off without them informing me."
• "Having driven home, I discovered a couple of small dents and scratches which were not easily seen on the photos."
• "Unprofessional approach, customer care poor. Left dirty greasy marks on front seat and dashboard. Fuse box left unscrewed back in its place."

Customer Service and Experience

Pros:

• "The staff is always knowledgeable and ready to answer any questions."
• "Sam's friendly demeanor and commitment to exceptional service make him an invaluable asset to the Automatic Motors team."
• "I appreciate their honesty when it comes to any additional work that might be needed."
• "They have a great selection of vehicles. Automatic Motors is my go-to place for all things automotive, and I can't recommend them enough!"
• "Sam and Ryan understood exactly what we need and heard all our requirements, patience, understanding and customer service everything was found with them."
• "I was thoroughly impressed. They started with an MOT test to ensure my car's safety."
• "The attention to detail, professionalism, and the overall quality of service at Automatic Motors Ltd. are truly remarkable."
• "The friendly staff at Automatic Motors Ltd ensured I was well-informed throughout the process and offered competitive pricing."

Cons:

• "Customer services terrible, brother paid deposit for car, phoned twice to say we was coming, car not cleaned in or out."
• "Sold a faulty car and now they have our car with them and are refusing to give us a refund and have stopped all communication with us!"
• "Shocking. Tried buying a car on here was a different photo to what was shown and when they told us they would drop the car to us, last minute called and said we had to drive 2 hours to Bristol to collect."
• "Car wasn't ready at the arranged time and I was kept waiting for over an hour."
• "My new tyres were not balanced properly when fitted by this garage. Booked another appointment, arrived on time just to be told they were busy."
• "Had a horrible experience with this place. Was missold a car that was involved in an accident and written off without them informing me."
• "DO NOT BUY from this company, i have had the worst experience ever nothing but problems with the car a few days after buying."
• "These guy are good guys !! Brought a car from them had little issue with the gear box they took in to there mechanics and give me a courtesy car for the mean time."