Sandicliffe Used Cars Nottingham Reviews Summary

Customer Service

Pros:

• "The salesman, Errol, was very friendly and helpful and at no point did we feel we were getting the hard sale."
• "Errol Gray definitely a credit to the company, all the information was given in such detail and it was a really easy purchase."
• "Monique looked after us very well and nothing was too much trouble."
• "Errol was brilliant and so friendly from the second I stepped through the door."
• "From minute one of walking through the door I was greeted with a warm welcome and genuine interest in my needs from Errol and Lauren."
• "The staff are friendly, helpful, and professional, providing a good all-around service."
• "The Sandicliffe Nottingham team and especially Errol went above and beyond expectations to ensure everything was made easy for us."
• "Monique is a credit to the industry and Sandicliffe."

Cons:

• "My friend purchased his car here and loves it."
• "Good new and used car selection. The only thing preventing this from being 5 stars is the lack of a welcome desk - feels very awkward to walk into and wait for someone to notice you."
• "The service I received from Monique was first class. She registered the car for me and also managed the transfer of a registration change ahead of collecting the car."
• "I received a first class service from Ford Sandicliffe Used Cars. The sales adviser, Monique Clark was very courteous, friendly and professional."
• "Phil was absolutely amazing......made my dream come true.....we loved the personalised videos...honestley cant thank you enough...., you went out your way to help us, polite and had amazing banter.....thank you so much for our new car....phil I hope you see this!!! Deffinatley employee of the year!!!! If they let me rate higher I would!!!!"
• "We were delighted by the service that Daniel at Sandicliffe Nottingham provided. He was very knowledgeable and very generous with his time - even threw in an MOT for free! We would definitely consider visiting Daniel to discuss any future car needs"
• "We've been using Sandicliffe for the last 5 car purchases and always been pleased with the service and sales team. Not been disappointed yet. Long may it continue. Would recommend them any time. Thanks Sandicliffe"
• "The used car team at sandicliffe Nottingham were nothing short of fantastic, found us the perfect car which we are very happy with!!! 3rd car we've had from them and would definitely recommend 👌 Thanks especially go to Daniel"

Quality of Cars

Pros:

• "I am extremely happy with the Ford Puma I purchased nearly 2 weeks ago."
• "I have just bought a Ford Fiesta from Sandicliffe and I couldn’t be happier with my new car! It was exactly what I was looking for and I managed to stay within budget."
• "This is a very nice showroom, a great range of new cars and used cars available."
• "My friend purchased his car here and loves it."
• "I've just got a Ford Focus ST from here and been amazed by the help and advice I've been given by Monique."
• "We had a good experience when purchasing our Ford Kuga this week."
• "All niggles should have been picked up by the servicing team on there inspection but weren't. That is not down to the salesman though rather the inspection guy. All good now and extremely happy with the car."
• "Always very impressed with the servicing and staff at Sandicliffe. Free courtesy car provided with my service plan and work carried out efficiently."

Cons:

• "The only thing preventing this from being 5 stars is the lack of a welcome desk - a lovely showroom and plenty of staff hidden in offices, but feels very awkward to walk into and wait for someone to notice you from behind closed doors."
• "My husband owned his truck for 6days before it caught on fire!!! The Ford raptor pickup was a complete right off, this company was NOT interested in helping us find or replace a new truck, they didn't even offer to claim the truck on their insurance."
• "I visited the garage again for them to rectify the poor valet they did on my car. Still a very bad job done."
• "While you wait appointment to repair a slow puncture took 2 hours and 30 minutes. Found out from my dash cam later that the car sat in the carpark for over an hour of this time yet I was told it was fetched in straight away."