Morrisons Reviews Summary

Store Environment

Pros:

• "A great Morrisons, with a great selection of good products, clean environment."
• "Very good supermarket with great parking and all the quality foods you would like, a nice shopping experience."
• "Great place to shop with friendly staff and great stock on the shelf."
• "Good size store with huge choice for shopping and plenty of parking."
• "Everything you can expect from a Morrisons store. Shelves are well stocked and there's plenty of variety."
• "Morrisons have a good selection of foods and drinks staff are very helpful."
• "All in all its a good experience and a great place to shop."

Cons:

• "Could write an essay about todays visit. No staff, what staff you do see look grumpy and are unhelpful."
• "Cooked chicken and other cooked goods .. no staff one lady was serving she was really fed up... she was trying to serve customers and cook at the same time ..... pathetic 15 min had to walk away she was not talking to nobody. very unpleasant and rude."
• "The shelves are not always full."
• "Once you enter the store, it feels like shopping in a high-risk theft environment."
• "It feels dirty in store and a complete mess."
• "Service is slow they are not quick to clear tables last week it was disgusting."
• "Cafe is a shambles, 3 times now I've received wrong order and the self service thing doesn't have all the options."

Pricing and Offers

Pros:

• "Prices very good and lots of offers."
• "Just had a mince pie today 23rd march 2023 tasted lovely like olden days."
• "Parking is now free with a stay time of I think 2 hours, rather than the previous system of having to pay £1 and claiming it back at the checkouts."

Cons:

• "Need to open more cash outs instead of self service one's and they need to change the price of the warburtons green loaf,is it £1.30p or £1.40p because its 1.30p on the shelves and 1.40 at the cash outs."
• "£8 for a steak only fit for dog looked so nice in pack but underside was just one great piece of grissle."
• "I went to purchase six bottles of wine that were on a special offer, only to be informed that I could buy four bottles only."
• "Morrisons Barnsley sell their fuel at a higher price than Doncaster, Wakefield and even their store in Hyde."
• "Absolutely disgusting 30p for a paper bag!"
• "Just shopped here whilst in Barnsley very disappointed with this shop and to top it all I bought a nice piece of steak or so I thought until I turned it over and the other side was all fat."
• "Changes in Petrol Station mean no longer free air when filling up and no longer able to drive into car park to pick anyone up or use cash machine without buying a parking ticket."

Staff and Service

Pros:

• "Friendly staff in the cafe, service efficient and food tasty."
• "Most of the staff I have come across are so understanding and respectful."
• "Food and service is always up to a great standard in the cafe, staff in and around the supermarket are always more than happy to help."
• "Great staff at the Barnsley main store. Always happy to assist me locating and buying non halal products that I need."
• "Staff have always been polite and attended any question or queries with zero fuss."
• "The staff are all kind and helpful."
• "The staff are great and happy to help, so happy shopping."

Cons:

• "Absolutely shocking staff, the floor was slippy which resulted in me falling."
• "Ridiculous the staff were incredibly rude. Refused to serve me with alcohol even though I am 20 with ID."
• "Staff are rude, very rude and also pretty ignorant."
• "Very rude woman on self check out accused my daughter of not paying."
• "The woman was very rude didn't get her name."
• "This has to be just about the rudest store in Barnsley! Their staff really need to brush up on their customer service skills!!"
• "Staff in cafe area not very helpful in anyway."

Facilities and Accessibility

Pros:

• "Toileting facilities are clean enough."
• "Parking is free and ample space."
• "Disabled friendly and toilets are available."

Cons:

• "All disabled spaces in car park taken."
• "Visited yesterday to pick up a few groceries with a newborn baby. There were absolutely no trolleys with a seat suitable for her."
• "Tables not wiped. Supply of knifes, folks, spoons not adequate or clean."
• "They had no cups had to use cardboard takeaways."
• "Cafe was short of cups and staff were overrun although there wasn't that much to do."
• "The self checkouts were complete chaos with only one person to oversee them all."
• "It was like a free for all no arrows to say which way to go. NO social distancing, didn't know where to start queuing absolute shambles."