Avesta Hair and Beauty Salon Reviews Summary

Staff Professionalism and Skills

Pros:

• "Jess fixed my hair and made it look AMAZING!"
• "Anita is truly amazing at her job, she cut and styled my hair exactly the way I wanted it."
• "Valerio did an amazing job was very nice, talented in his work."
• "Anita was lovely and funny and clearly knows what to do with Afro hair!"
• "The hairstylist(Hannah) discussed everything with us and made sure we are satisfied."
• "She made me feel so relaxed talking to her like I'd known her for years."
• "Anita and her team are welcoming, friendly and just make you feel at home."
• "Kelis, who was really friendly and informative and did a nice overall cut."

Cons:

• "After the hair colour my hair went so frizzy and curly. My hair texture completely changed and I am very much disappointed."
• "My fringe was cut a little shorter than I expected and I struggled to style it for the first couple of days."
• "Not a great experience unfortunately. The layers don't seem to be blended and are very boxy."
• "I was left with marks and lots of pain in the back of my neck. Maybe the machine was old?"
• "Had my appointment yesterday and while the staff were lovely I didn't get what I asked for."

Customer Service and Salon Atmosphere

Pros:

• "Lovely salon, always a pleasant experience getting my hair cut/styled here."
• "Really nice staff, very knowledgeable, great service."
• "Went to Avesta last Friday for a silk press and trim of my type 4 hair and a week later, it still looks sleek."
• "I visited Avesta for the first time this week! Wow! I had a colour cut and blow dry and it is the best hair I’ve ever had."
• "I highly recommend Avesta and especially Cloe."
• "Lovely experience, totally transformed my hair."
• "The best wash and blow I’ve ever had!!"
• "Went to have my eyebrows waxed - my first time ever and they did a superb job!"

Cons:

• "Getting my hair cut is usually a chore as I never find it relaxing. I also seem to hate it every time."
• "I had to wait due to a mix-up but due to the fact the staff were all so friendly it was hard to be annoyed!"
• "After my first haircut at Avesta, I wasn’t really happy with it (this was due to my own fault as I asked for a new style but it just didn’t suit me)."
• "After not having my hair coloured for a few years and being new to the area, so glad I chose Avesta Hair."

Price and Value

Pros:

• "There is a car park next door with 2 hrs free parking."
• "I visited Avesta for the first time this week! Wow! I had a colour cut and blow dry and it is the best hair I’ve ever had."
• "I highly recommend Avesta and especially Cloe, thank you!"
• "I have been a customer of Avesta for nearly two years now, and hands down, it is one of my favourite places!"
• "I had a great time on my visit at Avesta, and I will be sure to make another appointment with them next time I need some me time :)"
• "I’d never been to a hairdressers until my first visit here in March."
• "When my last hairdresser upped their price for a cut and blow to £91 I decided the time had come to find somewhere else."
• "I’ve been getting my haircut at Avesta for nearly 6 years."

Cons:

• "The price is a bit at the higher side."
• "I was contacted straight away offering apologies and sorting a refund following a miscommunication about pricing."
• "I had the most incredible experience at the salon. The service was brilliant, even though the whole process took a lot longer than was expected."
• "After googling through my tears, I found Avesta and hoped that they'd be able to salvage it!"
• "I went in today and fully expected to pay but the lovely stylist took her time listening to me and did another cut which I now absolutely love."
• "I would have to cut them all. Now it feels like I have brand new extensions, they’re glossy, soft and have been brought back to life!!"