Quality Foods Reviews Summary

Staff and Service

Pros:

• "Staff will help you if you having hard time finding your needs and don’t forget to ask for the loyalty card at till which can give you good discounts on your next purchase !!"
• "For good fresh Indian vegetables and pulses YES, staff is extremely friendly going about there business."
• "Always busy, so must be doing something right. Many items are cheaper and staff are very courteous, especially at the tills."
• "Staff are friendly and efficient."
• "Will get every Indian grocery and vegetables to buy, so will never let us Indian to miss our country. Excellent customer service as well."

Cons:

• "All stuff are very rude."
• "The staffs are horrible. When I went there one of staffs stopped me to do a random check and he tried to embarrass me in front of other people."
• "Checking out is absolutely horrendous and slow. Staff at the check out are ignorant and rude!"
• "Staff very unhelpful due to their work load filling the shelves."
• "The staff are exceptionally rude unhelpful and forget any service with a smile."
• "They are very rude. Completely unaware about customer service."
• "The staff are also very rude to customers and never reply to anyone properly."

Cleanliness and Organization

Pros:

• "The store was however clean and well stocked."
• "Inside it's moderately clean although you may feel cramped due to the sheer amount of customers."
• "This place has seen improvements in past year, much more cleaner than before, staffs are good."

Cons:

• "Very dirty and unorganised."
• "The premises is dirty and the trolleys are full of rubbish."
• "This is a horribly crowded place with rotten vegetables and fruits."
• "The store is absolutely cluttered, people gathered everywhere, staff are absolutely rude and do not want to help."
• "It was dirty, no covid caution was taken or sops followed."
• "Hazzard and lack of tidyness everywhere. Not suitable for disabled peoples."
• "Very disorganised store, all products seem to be placed randomly around, lack of labelling over isles."

Product Variety and Quality

Pros:

• "Different food variety especially for the indians but make sure they are not out of date."
• "A huge selection food for all walks of life, there fruit and vegetables selection is good outside."
• "One stop shop for all your indian groceries."
• "Its a big store with so much variety of Indians things specially spices, snacks and fresh vegetables, groceries, fruits with reasonable prices."
• "Good varieties of groceries."
• "This place always amazes me with the variety of vegetables and spices that they sell."
• "The supermarket has a massive variety of indian foods products and vegetables."

Cons:

• "Quality Foods are blatantly flouting covid 19 sanitizing procedures."
• "If i could i will give no star they are selling expire limca and alot of stuff see how they are trying to hide the original expiry dates they are playing with our lifes they just wanna make money easy way."
• "Check fruit and veg are near to expire are sold often."
• "They often have very old stock of fruits, vegetables & packed stuff."
• "Most of the stuff expired and they offer it for cheap price."
• "Unhigenic and low quality food."
• "They tend to keep things on expensive side and have most of the time struggled to get fresh vegetables."

Pricing and Value

Pros:

• "Prices are very good and once you start looking you can easily spend £50 for things that are well worth it and you can't find anywhere else."
• "Price tag is very reasonable."
• "Some of the items a bit pricey but worth shopping if you buy in bulk."
• "Everything is competitively priced."
• "Store have a wide variety of products and prices are also very decent."

Cons:

• "Generally prices are 30% more expensive."
• "Price is bit dear compared to others."

Parking and Accessibility

Pros:

• "Parking is the main problem else its a really good and place of variety of Indian day to day grocery shopping supermarket, must be best in the overall town and has no other competitive retailers around."
• "Free parking when you shop."
• "If you spend over £10 you can present your ticket stub to get the £2 charge back."
• "Parking is available you have to pay but you get refunded."

Cons:

• "No parking however can use Iceland parking next door, you might be able to get full ticket price refunded unless spend over £10 at quality foods shop."
• "Car park managed by crooks."
• "The parking is a con, given to private company who is making money."
• "Car parking is bit congested and the refund mechanism, we may easily forget to claim that back."
• "BEWARE OF PARKING SCAM AT QUALITY FOODS IN SOUTHALL!"