Supreme Reviews Summary

Staff and Security

Pros:

• "The staff inside the store were really nice and they helped me to get the right size for my shirt."
• "Security was very friendly and helpful."
• "Great staff. Don't have a bad thing to say about them."
• "The staff there where also great."
• "The staff were 10/10, all very helpful and kind too."
• "The store and security staff was excellent and very friendly, especially Jack. So kind and helpful to me."
• "Staff were helpful and friendly. Security at the front, again were friendly and helpful."

Cons:

• "Staff are arrogant and act like wardens treating us people like cattle."
• "Staff is very rude ! I don’t really understand why they have to be like that !"
• "The staff still have that juvenile tendency to think that being aloof and rude is very cool."
• "The worst place in the world. They do not answer the phones and do not update information online."
• "Totally unacceptable attitudes toward customers."
• "Worst and most arrogant store I have ever been to."
• "The staff are very rude at the simplest thing they had a bad attitude towards us."

Shopping Experience

Pros:

• "Waited in line for about 40 minutes and then got in."
• "Overall a great store environment."
• "The store always has a queue, went there twice during my trip to the UK, on a weekday and weekend. Both still need to queue up but don't worry line moves fast."
• "Basically a good experience."
• "Overall good first time experience here, (minus the cashier) definitely will comeback when I'm in town."
• "Got there at about 4:00 pm on a Sunday only had to wait in line about ten minutes."
• "Awesome atmosphere and great people."

Cons:

• "Had to queue for over an hour which was too long in my opinion."
• "Not worth the visit."
• "To be honest: not worth the wait. Supreme was a hyped brand a few years ago but I guess they failed to bring it to a new level."
• "Queuing up for over one hour the worst shopping experience ever does not make sense."
• "The queue at the door is huge and you have to wait more than 2 hours to get in."
• "The worst shopping experience ever, they make you wait outside as if you are entering a Rolex store."
• "Prepare yourself for 2 hours cue before to get in... Crazy expensive, rude staff and just few things, which you are allowed to check for only few moments otherwise the staff will push you to leave."

Product Selection and Pricing

Pros:

• "Great shop and staff and a good selection of stock left from the most recent drop."
• "Inside the shop is great, not loads of stock on display, just a few of each style then ask for the size you want to try."
• "Everything is well-organized & the Gonzales installations throughout the store are great to see in person."
• "Great Supreme experience. Chilled out space with the real stuff."
• "Been buying supreme for years. Amazing quality of items. Crazy collabs with different brands like Nike, Stone Island and The North Face."
• "But the products are nice and at reasonable prices, compared to the resale ones."
• "The quality of the items / clothes is good as they do cooperations with other popular brands."

Cons:

• "80% of the products here are trash. The rest is overpriced, but it’s Supreme."
• "Literally just a few pieces of stuff."
• "They deliberately have a line outside the store and honestly the security staff just makes the whole experience off."
• "It's a little disappointing there wasn't much of a selection, and only 2/3 of the selection was Supreme."
• "OMG it was hardly full and I was shocked with the limited option of clothing."
• "They’ve got great marketing hype... to find a 20x20 shopping area with maybe 10-15 different clothing items, all overpriced."
• "There is extremely little actual Supreme stock in the shop."