Rent My Home Letting Agents Leicester Reviews Summary

Agent Professionalism and Expertise

Pros:

• "Venita has been the epitome of professionalism, efficiency, and genuine care."
• "Venita's professionalism is matched only by her warm and friendly demeanour."
• "Venita, the dedicated female agent at Rent My Home, proved to be a beacon of knowledge and patience."
• "Mr.Niraj's professionalism and excellent communication made the home-buying process seamless."
• "Niraj Shah took over our letting property, we have been impressed with his professionalism, promptness."
• "I want to express my appreciation for Niraj’s professionalism."
• "Venita, who I have had most of my interactions with, has been truely helpful, proactive, and professional."
• "I dealt with Niraj who was extremely helpful and provided great service."

Cons:

• "Given the way I've been spoken to by Rent My House Leicester management just now - as a landlord for other properties, I will make a point of never using Rent My House for any of those properties."
• "I had cut my work day short to make this viewing and this had been arranged many days prior to my visit. The unprofessional attitude put me off."
• "Avoid Rent my home at all cost."
• "Very poor, avoid if possible. I do not take kindly to your email offering me the change to win £100 if I leave a good review."
• "Claiming false amounts for repairs when moving out. Happened to at least 3 known to us tenants. Blaming tenants even for cracks in the walls."
• "Bed room window is not double glazing .it get cold at night time and the water on its glass never stop even if l wape it many times a day."
• "Shocking service. Very difficult to get hold of and offered no help at all to solve issues with a flat I was renting."
• "They forgot to do our viewing which was vitual due to work and then then forgot to send the video over."

Tenant and Landlord Satisfaction

Pros:

• "Reading through some of these reviews have utterly shocked me. Rent my home are one of the most reliable and honest agencies I have ever come across."
• "What a brilliant letting agency, they will always go above and beyond for their tenants."
• "Very happy with the services Mr. Shah has explained very clearly about the instructions."
• "The very best service I could have asked for. Everybsingle question answered and so much help finding my dream home."
• "Since Niraj Shah took over our letting property, we have been impressed with his professionalism, promptness in addressing our queries."
• "I want to express my appreciation for Niraj’s professionalism and how easy he was to work with during our recent move-in process."
• "Our successful experience renting a property from Rent My Home has been an efficient and adaptive process."
• "I’ve been a tenant with rentmyhome (previously reliance properties) for a year and half and have thoroughly enjoyed my stay."

Cons:

• "Please do not waste your time by trying to view/rent anything through RentMyHome."
• "If you're thinking of renting from this company, please don't."
• "Very poor service. They not only try to steal your whole deposit but they also want to make you pay for all faulty items."
• "Not a terrible agency but they work with some proper scummy landlords who take weeks to carry out repairs and refuse to pay out deposits."
• "You will be ignored; things won't be fixed, and you will get serious price hikes with them - more than once a year, too!"
• "Everyone needs to be aware that all 5 star reviews are fake - written by friends of agency staff and ex tenants who were offered money for the positive review."
• "Avoid this letting agent all costs. Our experience has been horrendous. We were renting a property with them for roughly a year."
• "The worst agency in Leicester. All 5 star reviews are probably FAKE."