NEAPOLITAN Pizza & Bar - Lime street Reviews Summary

Service

Pros:

• "The friendliest of service, super quick and delicious pizza."
• "Nice bright and open restaurant with a lovely inviting atmosphere. The staff couldn't do enough for you and we're extremely friendly and helpful."
• "Amazing friendly staff. Young woman serving was exceptional."
• "Our waiter was super friendly and attentive. 1000% recommend when in Liverpool!"
• "The staff are always friendly and go above and beyond to make sure your experience is the best it can be."
• "The service was great and the servers were friendly and attentive."
• "The service at this establishment was equally impressive. The staff was attentive, friendly, and genuinely passionate about ensuring a memorable dining experience."
• "Everyone was phenomenal. You'd have thought every client was a celebrity the way people were treated."

Cons:

• "Unfortunately we had to wait over an hour for our food. In end up I had to take my pizza takeaway as was unable to eat it after waiting so long."
• "The service was so poor that every time we needed something we had to get up from our seats and go to the bar ourselves."
• "The service was so poor and the food was ok."
• "The service was shocking, the staff were nice enough but everything else was downhill. It took over 20 minutes just to get our order taken for drinks."
• "Really rude staff, food was left on the side for 10mins and was cold."

Food Quality

Pros:

• "Best pizza I’ve had - the crust is so light and flavorful."
• "The food was very traditional Italian cuisine. Excellent service and each dish was hot and delicious."
• "The pasta was the best I’ve had in Liverpool! The staff of the restaurant was absolutely fantastic and very kind."
• "The food was delicious. The service was superb. The prices very reasonable given the quality of the dining experience!"
• "Delicious pizza Napoletana cooked in the open fire oven. It was the best pizza in Liverpool I have tasted."
• "Food was delicious and in the meantime the hospitality from Fabs was wonderful."
• "Food was fantastic loved the pizza and pasta was really tasty. But the cheesy garlic was by far the best!!!"
• "Really good food …….. However the service was absolutely appalling, most of the staff decided to sit down and stand around having a chat, on their phones than serve the customers."

Cons:

• "The pizza was okay but the carbonara tasted sour."
• "Tried ordering a Pizza Burrata and they were out of Burrata, changed to a Cheesy Gnocchi but they were out of Bolognese sauce, ended up getting a disappointing Penne Matriciana, nice sized dish but completely tasteless."
• "The pizzas our friends had were great. It is more like a pizza place so don't go for the pasta."
• "The menu on their Facebook page is not the same as the one at the restaurant."
• "Even before food arrived I knew I was giving this place 5 stars. Decorated beautifully and the atmosphere is so relaxed, semi open kitchen was lovely to see and the staff were so, so nice."