Fireaway Pizza Milton Keynes Reviews Summary

Ordering and Delivery Experience

Pros:

• "Ordered for collection.. was ready and waiting."
• "Pizzas arrived promptly. Both piping hot."
• "Ordered a build-your-own pizza with generous toppings."
• "We were seated very quickly and an order for our drink was taken."
• "Vaish served us today at Milton Keynes restaurant and was absolutely great."
• "This was my first time at a Fireaway and honestly surpassed many pizza places I’ve tried!"
• "Visited on Tuesday so, managed to get a cracking Lunch Time deal on Pizza and side dishes."
• "Ordered a family deal, comes as 3 large pizza with 1 side for £35 (something)."

Cons:

• "Ordered online and received an email saying the food is ready to collect but had to wait another 17 minutes."
• "We were seated very quicky... no other options [for pizza size], it is a shame they do not do a smaller one."
• "Ordered a pizza for delivery at 1830. Arrived at 1755. Ridiculous."
• "Order came 2 hours after ordering, no refund or voucher or anything."
• "Placed an order on Uber Eats, waited 2.5 hours for it to be sat in pending for delivery."
• "Visited this evening with kids order was came late waitress misunderstood the order."
• "Ordered with estimated 35-50 minutes and had to wait an hour and a half for food."
• "My food arrived late which was really disappointing."

Food Quality - Pizza

Pros:

• "Great pizza place at the centre. Ordered a build-your-own pizza with generous toppings."
• "First off, the crust is thin and crispy like a Neapolitan pizza."
• "Pizza was so good. Very friendly service and very fast and clean."
• "Really nice. Delicious pizza, nice vibe and good service."
• "The pizza was amazing, best I’ve had in UK!"
• "Best Pizza had in recent times, crust was fresh, soft and perfectly cooked."
• "Pizza dough is made in-house and they are baked on a Stone oven with open kitchen."
• "Absolutely amazing pizza! The dough was so tasty and the toppings were great."

Cons:

• "The pizza was awfully dry! There was absolutely no flavour."
• "The pizza was so bad it seemed like we were eating sand and it tastes completely different than before."
• "The pizza dough and ingredients are fresh unlike the frozen dough you get at other places."
• "The pizza had barely any topping. Thin and hard. No flavour or crust."
• "All three pizza were disappointing and the wings were even worse."
• "Order pizza around 4pm for 7pm, it arrived at 4:40pm. Not sure if it was reheated or just bad pizza."
• "Last two deliveries have included one good pizza and one soggy, undercooked mess pizza."
• "Undercooked and tasteless, tasted like a warmed up supermarket pizza."

Service and Staff

Pros:

• "The staff is friendly and attentive, and they always make sure that your order is correct."
• "Special shout-out to Josh who had the most pleasing personality and loved serving us."
• "The atmosphere at the restaurant is casual and relaxed, making it a great place to go for a casual meal."
• "The staff are so friendly and welcoming, my go-to pizza spot from now on!"
• "The staff is incredibly energetic, enthusiastic, and very helpful."
• "I had the pleasure of experiencing the outstanding service provided by Fireaway."
• "The most authentic Italian experience you’ll get in MK! Service here was exceptional."
• "Vaish served us today at Milton Keynes restaurant and was absolutely great."

Cons:

• "Staff extremely rude and unprofessional. The manager was really not nice and grumpy."
• "Visited this restaurant this evening with my partner and Grandson... No one came to serve us, so we just left."
• "I’ve ordered barbecue chicken wings, absolutely disappointed... Plus the plate on which they were warming them up was completely Dirty."
• "Did not even bother to deliver my order. Just Eat said it would arrive in 25-30 mins, waited over an hour and a half."
• "WORST SERVICE BY AN INCOMPETENT MANAGER!!! We ordered through Uber Eats... only 2 pizza's turned up instead of the expected 4."
• "They forgot my fu*king milkshake and driver said they can't redeliver it."
• "I am so upset! About this restaurant! They sent the food after 1 hour and half and it’s been uncooked."
• "Visited this evening with kids order was came late waitress misunderstood the order."