Address: 280 Watford Rd, Harrow, HA1 3TZ, United Kingdom
Phone: +442088642020
Rating: 3.9
based on 154 reviews.
Facilities & Atmosphere
Pros:
"Top peak golf was a very fun experience, with a sunny weather and an outdoor top floor platform."
"The place is spacious. Very clean and we’ll keep."
"Huge facility with options for mini golf, driving range as well as batting range (internal/external)."
"The overall site is huge and there is lots of sports to do, including cricket, baseball, golf course and indoor golf too!!"
"Atmosphere is fantastic, there are plenty of screens to watch sports, plenty of seating area too."
"Golf area is clean and well maintained."
"Lovely venue now with multiple bars and plenty of options for food and drink."
Cons:
"The 9 hole course is in very poor 1 🌟 condition, as you can see from my pictures."
"Facilities could use some updating as a lot of the things didn't work properly in the golf bit."
"Feeling neglected in the downstairs bays. Many of our shots were not registered by the computer."
"The chairs are stained and extremely dusty underneath."
"The parkingcontrol company word against yours! I appealed and got no reply other than an acknowledgement of my challenge to the fine."
"Apart from the young lady on reception the experience was not the greatest."
Food & Drinks
Pros:
"Margarita pizza was delicious."
"Lot of seating to chill, watch some sports and they have a decent variety of drinks and food that tastes really good."
"The food is pricey (one could say standard given current inflation) but again the quality is great - various vegan options, great curly fries."
"Food didn’t come for a good hour (no surprise there). However, I’ll give kudos to chef as the Vegetarian Pizza stone baked was fantastic 👌🏼."
"Hot and cold drinks available."
"Had a fantastic morning at BigShots Golf London. Loved the freedom of selecting the different exciting interactive games and how many shots we took on each, then swap over to a different one when we were ready! Our kids loved the morning, playing pinball, hitting inflatables, landing on the islands and finishing off with caramel lattes and hot chocolates all round!"
Cons:
"The portion is quite small for the snacks and they overcharge on drinks especially."
"The food isn’t particularly great - mainly lacking flavour and seasoning."
"Finally, I had a coffee (if you can call it coffee) from the bar area on the top floor. It was like coffee coloured warm water."
"The food took 1 hour to come, we only ordered nachos and chips. The drinks came 30 mins after we ordered them."
"Worst food service in the local area. Even though it was half-empty, it took ages to get a table, then starters took an hour."
"Booked here for fathers day for a group of 9 players & 2 extra spectators, great venue but service was a massive let down. Waited 20 mins to be served at the bar when arrived (not due to bar being busy), had a issue getting started on the computers with the membership cards but no staff offered to come and help just told us to go to reception which made us lose 10 mins of game time trying to resolve ourselves. After the game we went into the bar for food and drinks, ordered on the QR code as thought this would be quicker due to the initial wait on arrival. 10 mins after our food arrived we informed the waitress we were still waiting on drinks to be told you have to collect them from the bar."
Customer Service
Pros:
"The staff are very friendly and comes with fast service."
"Staff is friendly and helpful."
"The staff were super nice and attentive."
"Staff were excellent helping us with memberships & serving drinks on table, relaxing play area wasn’t disappointed at all keep it up ……!!!👍🏽"
"Staff were welcoming, helpful and friendly; explaining everything we needed to know and making sure we knew what we were doing."
"Great Service and friendly staff."
"Had a great afternoon playing golf with the evokeu team and with a few kids in tow. Everyone thoroughly enjoyed themselves. The staff were super helpful and accomodating."
Cons:
"Upon arriving I could immediately see they had at least 2 private functions being held simultaneously. No wonder it took 5mins for a member of staff to greet us and show us to our table."
"We ordered drinks and waited 30 minutes until we went to the bar where we were told there was an error with the prices so they gave a refund by card reader which I have still not received."
"It took until 6.15 just to take our drinks order; and that too after flagging down the waitress finally."
"Terrible experience. Booked the top floor golf range for an hour with friends. First the heater wasn’t working and there was issues with the screen."
"Staff are miserable at the bar and restrauant areas."
"A very rude girl on reception gave us a refund however she was giving a lot of attitude and msde very rude comments."
Pricing & Value
Pros:
"The pricing is relatively cheap, apart from the one time joining fee to become a member for an additional £5."
"Prices are reasonable and the vibe is very relaxed."
"You need to buy a one off 5£ membership card but the price for the driving range was very accessible for the quality."
"Haven’t visited this place in a while and it was a great experience."
"Great little spot in Harrow, went on a weekday wasn't too busy and quite cheap for what it is."
"Big Shots Golf a lovely friendly family place first time entry had a lovely experience."
Cons:
"They charge you on parking."
"However, the quality to price ratio for all their food & drinks are quite expensive for what you are getting."
"The price that is charged is not worth the money. You can get much better rounds for your money elsewhere."
"We only managed to complete 3 games. We have achieved 3 games in an hour here previously."
"I recently received a parking fine via post stating i had illegally parked at the site."
"My advice is to book online to get the best price!"