ENERGYM | LONDON NEW MALDEN Reviews Summary

Category: Gym

Address: FF, 106-110, 106-110 High St, New Malden KT3 4EU, United Kingdom

Phone: +442089427874

Rating: 4.9
based on 184 reviews.

Facilities and Equipment

Pros:

  • "The equipment is exceptional and most importantly the personal trainers and instructor are awesome."
  • "The variety of equipment and classes offered is impressive."
  • "Facilities are top class with a high quantity of quality equipment."
  • "There are so many different machines that target all muscle groups as well as a good size free weights area and lots of dumbbells."
  • "Energym has all facilities you can expect from a modern gym."
  • "This gym really is great, they have lots of equipment and my previous PT - Carla Is amazing!!"
  • "Facilities are clean, tidy, and the equipment and weights are in great condition and maximise the space."

Cons:

  • "The lighting of the main floor is badly done in my opinion. The AC also often barely blowing and the gym gets too hot especially the areas not directly in front of an AC."
  • "One downside- sauna is still not working since opening."

Staff and Personal Trainers

Pros:

  • "The staff are always so friendly and helpful."
  • "The staff was incredibly friendly and knowledgeable."
  • "Staff are friendly and willing to help."
  • "Staff are amazing, and special mention to Cagri. He has helped me recover from about 10 different injuries."
  • "Carla is very helpful, motivating and genuinely cares about her clients."
  • "Carla's classes are amazing with enthusiasm but very challenging."
  • "After speaking to a personal trainer named Shane we have agreed for 10 sessions at an affordable price."
  • "PT Mo really put me through my paces! Would highly recommend this gym and would recommend Mo as a personal trainer!!!"
  • "My personal trainer Callum Young, is frankly brilliant."

Cons:

  • "This new guy who wears a pink top everyday has got some sort of attitude issues or he doesn't know how to respect people."
  • "Firstly, I love the gym but - This PT (Callum) at the gym is extremely inconsiderate, I have overheard him talking about extremely inappropriate subjects."

Atmosphere and Cleanliness

Pros:

  • "Love this place!!! The first gym where I’ve felt comfortable working out."
  • "The overall atmosphere of the gym is motivating."
  • "Love, love, love this gym. Clean, great equipment and classes are great."
  • "The gym is full of high quality equipment and is very clean."
  • "Love this gym, great layout, lighting, music and always equipment available which is constantly being updated :)"
  • "This is the first gym I have ever signed up to, and honestly the first gym I have been in for over forty years."
  • "Great gym, with all the equipment needed and good atmosphere & staff."
  • "Really good vibe to this Gym, I used to go a lot last year."
  • "Great atmosphere and music. Very clean and great staff."

Cons:

  • "Very disappointed with Energym in the contract It says you should give one month's notice to cancel the membership but when we tried to cancel the membership they took two payments after that membership was cancelled."
  • "I’ve joined gym recently through recommendations but unfortunately it’s not worth the money at all as the showers are not in use and they don’t have any plans on fixing it or looking after their members."
  • "The opening hours changed this week and I wasn’t even notified via email."

Personal Training Experience

Pros:

  • "Since starting with Shane in October, I've experienced remarkable progress and am now in the best shape of my life."
  • "I’ve begun PT sessions with Shane and he’s been excellent. Cannot wait to see big improvements!"
  • "Great gym. Professional & friendly atmosphere. There are lots of classes available, but I personally prefer to do PT classes with Carla."
  • "Shane is quite a helpful P.T. and provides useful tips for your workouts, he is prepared to go above and beyond to ensure your needs are met."
  • "Callum Morley was very helpful. Definitely recommend it if you are looking for a friendly, fun atmosphere."
  • "I have been coming to this gym now for around 2 months now and I absolutely love it. All the equipment and staff are amazing and Carla the PT is absolutely brilliant."
  • "She has helped me understand how to reach my goals, has built my confidence up massively and I am always excited to see her."

Cons:

  • "I feel that this is stopping me from going to the ‘Get Glutes’ as Callum is the only pt who runs it and it is really a shame."

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