David Lloyd Acton Park Reviews Summary

Facilities

Pros:

• "The tennis facilities are great with a variety of modern equipment." - Reviewer 1
• "The variety of fitness classes and amenities like spa services and swimming pools truly set it apart." - Reviewer 2
• "The gym facilities are very good, however the standout factor about this place are the pools!" - Reviewer 3
• "Acton Park is a great club. I’m enjoying the variety of classes, outdoor pool, and spa." - Reviewer 4
• "The gym is small and full of dates/worn equipment." - Reviewer 5
• "The pools are never too crowded, the classes have great instructors." - Reviewer 6

Cons:

• "Swimming pools are nice but packed, and water is freezing cold." - Reviewer 7
• "The gym is small and full of dates/worn equipment." - Reviewer 8
• "Parking at peak times is a nightmare." - Reviewer 9

Staff and Service

Pros:

• "Bridie, our tennis head coach, is like the fairy godmother of the tennis world." - Reviewer 10
• "All coaches are absolutely lovely!" - Reviewer 11
• "The staff's attentiveness and dedication to member satisfaction make every visit a pleasant experience." - Reviewer 12
• "Antony from the sales team was very welcoming and made the joining process simple." - Reviewer 13
• "Restaurant staff are wonderful Miss Sharon, Mariana, and Sumaira." - Reviewer 14
• "Adrianna was attentive, knowledgeable, and went above and beyond." - Reviewer 15

Cons:

• "The sales team is unhelpful, once you sign up they don't act like you exist." - Reviewer 16
• "Management dismissive when asked about a violent confrontation." - Reviewer 17
• "No one called back, had to chase up the cancellation of my subscription." - Reviewer 18
• "Customer service is non-existent, they ignore emails and calls." - Reviewer 19

Hygiene and Cleanliness

Pros:

• "The facilities are always clean and well-maintained." - Reviewer 20

Cons:

• "Extremely disappointed to find unhygienic practices in the massage area." - Reviewer 21
• "Filthy showers and changing room." - Reviewer 22
• "Changing rooms are always a mess." - Reviewer 23
• "The pools are filthy, and the changing rooms are very dirty." - Reviewer 24

Price and Value

Pros:

• "Great value for money considering what you get." - Reviewer 25

Cons:

• "Extremely overpriced for what's on offer." - Reviewer 26
• "Membership fees increased by £20 per month mid-contract." - Reviewer 27
• "For £200 joining fee + £209 per month, the club is slightly grubby and slimy." - Reviewer 28
• "Despite steep price increases, the level of service has dropped." - Reviewer 29