Franco Manca Birmingham Reviews Summary

Gluten-Free Options

Pros:

• "I'm happy they can make any Pizza on the menu Gluten Free."
• "Second visit, absolutely my favorite GF pizza place."
• "Revisited my favourite pizza place with the most incredible staff and management. Gluten free and dairy free pizza. The gluten free base was the best base I've ever had."

Cons:

• "Although a bit unfair gluten free base costs a bit extra."
• "I am a bit disappointed that everywhere that does GF always charges more if you have a GF choice."
• "Would love to see the prices be the same and get us poor souls."

Service

Pros:

• "The staff are friendly and service is quick."
• "Staff are very friendly and were kind enough to rush our order through so we could make it to the theatre."
• "Always great food! Service at the Birmingham branch is exceptional."

Cons:

• "Waited for about 15 minutes in the doorway without any acknowledgement from any members of staff."
• "INCREDIBLY SLOW SERVICE LEFT CUSTOMERS WAITING EVEN WHEN THERE ARE MANY FREE TABLES AND CUSTOMERS WAITING TO BE SERVED."
• "Even when we sat down, it took at least 15-20 mins for one of the staff to take our orders; it was like you have to get their attention or you'd just sit there all day with no food."

Quality of Food

Pros:

• "The pizza was slightly crispier than the Neapolitan pizzas I am used to in Italy but in my mind this is better as I like my pizza to stand up and be eaten by the slice."
• "Some of the best tasting dough ever. Made fresh every day!"
• "The pizza is extremely close to the real Pizza from Napoli, ingredients are extremely fresh and first quality."

Cons:

• "Was looking forward to eating here, well it was a big disappointment, pizza choice was poor, additional topping choices are poor, Flavour was below average."
• "I've had pizza's from lots of places so I know what a good pizza dough should be like, my mouth ached I had to chew my pizza for so long!"
• "The food came rather quickly and although it is advertised as sourdough it did seem a bit hard and chewy and the pizza in the middle I'm pretty sure wasn’t cooked."

Ambience and Location

Pros:

• "The decor is nice and it's very quiet."
• "An interesting menu of delicious pizzas in the heart of Birmingham city centre."
• "Love the salad. Love the pizza. Love the coffee. We even ordered 1 more pizza for takeaway. Nice ambience as well!"

Cons:

• "INCREDIBLY SLOW SERVICE LEFT CUSTOMERS WAITING EVEN WHEN THERE ARE MANY FREE TABLES AND CUSTOMERS WAITING TO BE SERVED."
• "Very noisy (but it was a Saturday night), very small choice of pizzas and the pizza itself was very bland."
• "Waited too long to have a drinks order taken, nearly walked out."