Otto Pizza Reviews Summary

Food Quality

Pros:

• "The food came quickly and was incredibly delicious: the best pizza in Birmingham."
• "The pizza was tasty and the tiramisu if not the best, one of the top you can find in the city."
• "The sharing board of meat was big enough for three people and was really good."
• "The garlic butter is to die for."
• "Loved the marinara sauce, very flavourful and the dough was very light."
• "Sourdough based Pizzas were even better. They have many flavours and suitable for meat eaters and vegetarians."
• "The pizzas are up there with the best we’ve ever had!"
• "UNBELIEVABLE pizza, 15/10 genuinely the best pizza I've ever eaten in my life."

Cons:

• "The reason for the 4/5 stars on food is due the presence of capers and pecorino romano on the pizza with aubergines. The combination of them made the pizza a bit salty."
• "The pizza is good, but unfortunately I found it a bit small, a tad chewy, and quite overloaded."
• "Pizza was lacking when we last went. Its always been really good. If the reason for the smaller pizzas is due to the cost of food has going up this is understandable but my number 9 Pizza had 3 olives, a teaspoon of capers, 2 slivers of sundried tomatoes and a truck load of passata. Not ok."
• "These pizzas actually made us ill, and they were several different pizzas, so no idea how they were all disgusting! They were thrown in the bin after less than a slice each, as they had no taste, far too much cheese and not much else, greasy and horrible."
• "Burnt pizza! I understand there are lots of different pizza styles but here the chef's seem to overcook all there pizza's."
• "Pizza wasn't baked properly and guy under name 'Gary' I think wasn't the friendliest also shouted on delivery man he is holding pizza wrong way and at the same time scared me to death!"
• "Had a really good pizza, it was a bit wet due to the tomato sauce being a bit too liquid but it was extremely tasty."
• "We waited 40 minutes for two pizza. They might have forgotten our orders because we also waited a long time for the drinks."

Service

Pros:

• "The staff were friendly, attentive and helpful in advising us with our orders."
• "Service 10/5. Polite, efficient and friendly."
• "The staff were very thorough with all allergy requirements, whilst also still being extremely friendly and cheerful."
• "Staff were friendly and the service was good, and the food was great."
• "Staff were very friendly and the atmosphere was nice. Would highly recommend 5/5!"
• "The staff are super friendly and very informative and the service was amazing."
• "Friendly staff, had run out of sandwiches as I was late for lunch but they rustled me up something tasty instead."
• "Staff are lovely and attentive, absolute gem of a place."

Cons:

• "I was totally sad as some part was Burn Black and It was totally Soggy when I opened it."
• "Came here last night because we love the pizza! Was told by the waitress to wait 45mins and she would call us when our table was ready. 1 hour passed by we waited nearby, but no call arrived!"
• "Pizza was great. However, the service could be improved a lot. It was slow from start to finish, people who came in after us had their order taken first."
• "Go for the food, not for the service."
• "Great range of genuine wood fired pizzas handcrafted on site to choose from. Nice atmosphere and a nice respite from the sun. Popped in today for lunch, our second visit here and had a nice relaxed lunch. The only thing that lets this place down is the surly waitress who clearly resents having to work."
• "Sorry guys.. not worth going again. I have tasted better Pizza and this is no where near to any of that. small place and uncomfortable sitting arrangements (like uni canteen)."
• "The only disappointment was the larger, a lot of places seem to have taken up freedom larger and it tastes a bit naff."
• "The service was brilliant as well, the waitress was smiley and asked us about our weekend. Definitely going back soon!"