"Hired a motorhome for a week from Scottish Tourer, brilliant customer service from start to finish."
"Everyone is very friendly, they have more recommendations than one could ever need, and one can call them whenever some questions or problems appear."
"The customer service from Dawn and Corinne was exceptional with great support in making the booking, collection, during the hire and return."
"The team at Scottish Tourer were friendly, helpful and informative, helping to make our first motorhome holiday one of the best holidays we've had."
"From the first contact enquiring about the hiring process, to picking up the van, to returning on our last day, the service was great."
"The team were really helpful and attentive throughout the booking process and responded quickly to queries we had prior to picking up the campervan."
"From the first time we made contact with Gordon and Corinne we realised that they were a genuine company always willing to help and offering a personalised service."
Cons:
"We were told at the hand over, that we are not allowed to use the Awning! We were told that, every year, from September none of the Motorhomes are allowed to use them! We found this strange that we were not told beforehand if this is the norm every year?"
"However, the company might need to update their Google pushpins/ wild camping spots. Numbers of spots are no longer valid/ allowed for overnights."
"The Garmin satnav proved a little problematic to use on occasion."
"One suggestion I would make is to perhaps update the route recommendations, wild camping spots etc."
"It wasn't always easy to find nice, quiet spots (almost every resting place next to any busy road is also a 'wild camping spot')."
"I prefer to pay everything by credit card for extra protection but they don't take credit card and we sent the money by BACS."
"Beware though - it did try to route us along some wholly unsuitable roads for a motorhome."
Motorhome Quality
Pros:
"The motorhome exceeded all our expectations, superb layout worked for the 2 of us and it had everything we'd want and needed."
"The Motorhome was fully functional and had everything you would expect to enjoy a 5 star camping experience."
"The van itself was brand new, in excellent condition and the facilities were top class."
"The motorhome was beautifully presented and very comfortable."
"Motorhome was in excellent condition and the bedding and towels were good quality and took away the hassle of taking home too much laundry."
"The motorhome was spotless and almost new as advertised on their website."
"The motorhome was top notch, completely modern, and an absolute joy to travel in."
Cons:
"Unfortunately, early into our trip we broke the fridge door in a mishap rummaging in the fridge."
"We couldn’t get any TV reception but that was not a big issue as we were active during the day and easy to sleep at night."
"I have one piece of advice: on your first day, don’t go too far. It costed us our left side mirror."
"If you're Mobile signal is important to you rural Scotland may not be for you."
"Only downside for us was the rental location, which is Perth. As we flew into Edinburgh, the transport to Perth took us extra time, money and effort."
"Excellent quality vans, but they cannot reach the campsites Scottish Tourer promote, neither do they have the independence from water supply that is promised in the website."
"Recommendation: great company for mainstream touring, but put their GPS in the glovebox and travel by instinct, as this company over promotes 'remote camping'...simply not possible in these vans."
Value for Money
Pros:
"They also charged us very reasonably for a scratch we caused during the trip."
"All the extras are included which when you add it all up make them very competitively priced compared to others."
"This combined with the fully loaded motorhome, packed full of everything you would ever need and all at a reasonable cost was just fantastic."
"The rates compared to other companies are good with no hidden costs like most motorhome hire companies."
"No hidden fees, no problems, motorhomes in perfect conditions, very clean."
"The price was very good as well and the pick up and drop off were straight forward."
"Booking, pick up and drop off very easy; they don’t look for the little scratch to charge you extra money, they enjoyed to see their vehicle well treated, they want to make sure you live an amazing experience in their beautiful country."
Cons:
"The £700 deposit we left was refunded on the same day we dropped the vehicle back at the depot."
Travel Experience
Pros:
"We choose to tour the West coast and it was breathtaking!"
"We have had a fantastic holiday from start to finish. Amazing views of Scotland and an outstanding service from Scottish Tourer with a personal touch."
"We wild camped 10 nights out of 14 and loved it!"
"The best thing was wild camping advice and route suggestions that they emailed to us ahead of the holiday."
"We fell in love with the wide open spaces. Wonderful views that just take your breath away."
"Scotland is such a beautiful country, exploring with a Scottish Tourer motorhome gives one such freedom to stay in the most exquisite surroundings and really enjoy the magnificence of nature around you in the utmost comfort."
"What a great way to show your kids Scotland."
Cons:
"The preprogrammed sat nav was the icing on the cake and provided directions to everything needed for wild camping along with beautiful spots to camp for the night."