The Double Red Duke, Cotswolds Reviews Summary

Atmosphere & Decor

Pros:

• "Stunning surroundings with a relaxed, warm vibe."
• "The hotel decor was very stylish."
• "Quitessential Cotswold building in beautiful grounds."
• "The building is very quirky, the restaurant atmosphere is very relaxed."
• "Really lovely, buzzy atmosphere, delicious food and the nicest staff."
• "Such a happy, buzzy atmosphere, really friendly staff, very nicely decorated."
• "Warm buzzy atmosphere on a Friday and Saturday night."

Cons:

• "The atmosphere was faultless and the overall service was good."
• "Pricey and pretentious."
• "The room was run-down with a shopping list of maintenance issues (bath tap fell off into scorching hot bath, wardrobe doors hanging off, light not working, and so on)."
• "Less impressive was the fact that there were aspects of the room that were grubby."
• "The room was dirty on check-in, and was not remedied at any point during our two night stay."
• "The shower was mouldy."
• "The bathtub had dead skin dried to the side, and the toilet had pubic hairs on the seat."

Service

Pros:

• "The staff are all very friendly, super helpful and attentive to guests."
• "The staff were knowledgeable about the different options and offered great recommendations."
• "Everyone who served us across all departments was attentive and warm."
• "The service was really professional and also charmingly executed by our young lady."
• "Our waitress was lovely and attentive."
• "The staff were extremely helpful, polite and knowledgeable."
• "Staff were super engaging and plentiful."

Cons:

• "Initially we were disappointed as the service was not good."
• "Service not attentive at all, nobody visited our table to ask how we were doing or if we needed anything."
• "Service took a bit of a dive once we had our food though."
• "The staff seemed inconvenienced by our presence, and their lack of understanding added to the overall disappointment."
• "Less lucky at Sunday breakfast when I had to ask for my table to be set."
• "Receptionist offish and lacking interpersonal skills."
• "Unfortunately our steak order was taken incorrectly so we had the steak over cooked and not at all to our preference."

Food & Drink

Pros:

• "Fantastic food, amazing service."
• "The food was amazing, beef tartare with parmesan out of this world."
• "The food was sensational - absolutely delicious made with fresh, seasonal ingredients and cooked to perfection."
• "Food excellent, cocktails👌."
• "The food was delicious and well presented."
• "Food was sublime."
• "The best roast I’ve ever had."