McDonald's Reviews Summary

Service

Pros:

• "If you have a hard time paying by a kiosk, there is a kind staff standing near you always ready to help."
• "Staff are usually very good at organising queues and getting food served promptly."
• "Staff helpful and friendly."
• "Service is usually quick and the whole place is spotlessly clean with staff always clearing tables."
• "I have had a very high success rate with my orders and when an item has been missing/incorrect I politely ask the manager to resolve it and it gets resolved."
• "I have never had an unpleasant interaction with staff."
• "Service was very quick considering I like my burgers plain."

Cons:

• "The worst ever service I had ever in the uk."
• "The service is not good, no wheelchair priority, there should be a table for wheelchair priority the staff was not very helpful at all."
• "Had to wait 20 min outside while inside was almost empty, waited another 30 min for a burger and nuggets."
• "Costing 15 minutes to wait for a breakfast meal."
• "Rude female staff threw the food on the till."
• "Most others have much better service, go to one of those."
• "Toxic atmosphere, rude, ignorant staff with zero politeness and courtesy."

Cleanliness

Pros:

• "Service is usually quick and the whole place is spotlessly clean with staff always clearing tables."
• "Toilets are clean and tidy."
• "This one is nice and clean."

Cons:

• "The floor is often soiled and social distancing is widely ignored."
• "The place is super small, underground, little tables,..."
• "No upstairs indoor seating; cheesy bacon flatbread tasted like cardboard."
• "However seats were dirty with leftover food."
• "The place looked liked it hasn't seen a mop for a week and the rubbish bins over flowing spilling on the floor."
• "Toilets aren't clean by the way and taps/sinks are in desperate need of a refurb!"
• "Inside seats are downstairs in small claustrophobic area."

Food Quality

Pros:

• "The food comes out very fast So satisfied:)"
• "Food was prepared very fast and tasted great!"
• "A Big Mac with fries and chocolate milkshake still hits the spot when you want/need it."