Currys Reviews Summary

Customer Service

Pros:

• "Although they had sold out in-store, the customer advisor was super helpful in sourcing one online."
• "Staff were helpful and friendly when we bought our washing machine from here."
• "Bought a GoPro here, was served by Dan! Dan was amazing, superb member of staff."
• "Oliver helped my Father and I navigate our way through the complexities of choosing a new laptop."
• "Was served by Brandit today when purchasing laptop and many more items with my cousin, top man he was so helpful."
• "I called into cribbs shop. Staff were very polite and helped me in buying the item I required."
• "Popped in to purchase a new mobile and contract. Excellent service, in spite of being seemingly understaffed."
• "Great service from Tullis. Very helpful employee who was extremely knowledgeable."

Cons:

• "The delivery drivers/fitters were rude and the oven which was delivered was damaged."
• "Gentleman at the desk was rude to say the least, and acted like I was his another problem of the day."
• "Slow service, didn't have a spare power cable to test if my fault was power or the laptop."
• "Staff uninterested, despite a huge queue of customers stacking up."
• "Repair and care team assistant 33 JOSHUA not helpful and talk to us very carelessly."
• "The shop assistant in the mobile department... didn't care about me at all."
• "Very poor customer service for refund today. Guy needs more training."
• "Shocking service, 3 half retards working on the tech desk all too busy on the phone to serve anyone."

Product Availability and Stock

Pros:

• "Had an extensive range to choose from and it's nice to see everything in 'real life'."
• "The store at cribbs causeway is always well stocked with electronic goods."
• "It's got everything you need and the staff are 9 out of 10 friendly and helpful."
• "A massive shop for everything household. I went to look for ideas for my new house to be and was helped beautifully."
• "A huge warehouse well worth a visit if you are seeking anything electrical for your home."
• "Very good visit, better than on-line. Asked a member of staff about a product that was out of stock on-line."
• "Such a huge variety and way to explore most of your dream household or personal/individual dream items."
• "A fantastic choice of kitchen ranges on show so people can see the actual item they later order online."

Cons:

• "We went in two weeks ago to buy a monitor, they had the model on display but not in stock."
• "Very poor. Assured an item would be available to collect on a particular date. It was not."
• "Bought a vacuum cleaner, got it home and tried it, it was useless so we packed it back up and took it back."
• "Went in here looking for a gaming headset because I wanted to listen to a few before making a decision."
• "Why are there no specs on your tablets? No basic information. Forces you to either look it up yourself online."
• "Not impressed. Shop staff were as helpful as they were allowed to be, unfortunately that's not very much!"
• "Went in to buy a vacuum cleaner. Impressive amount on display. Made our choice, not in stock or our 2nd or 3rd choice."
• "It may look well stocked for washing machines, TVs, fridges etc but items like smaller items many not in stock."