Rush Hair Nottingham Reviews Summary

Haircut and Styling

Pros:

• "He let me show him pictures of what I had in mind and was very respectful and understanding of the amount I wanted to cut off."
• "Kenzie did an amazing job at colouring and layering my hair. She really understood what I wanted."
• "The care and attention to detail was amazing, you can tell he really knows what he is doing and is very experienced."
• "She patiently took time to sort out a change of colours for me. Also I needed a change of style and length to my hair which she advised me on."

Cons:

• "This is the worst cut I’ve had. It’s way shorter than I asked for and didn't even know how to style it."
• "absolutely disgusted. i asked for a trim and some layers to be put in, i’ve come out with hair shorter than i wanted and not a single layer in my hair."
• "I came out with black hair you couldn’t see the difference, except the damages hair due to being over prossessed with the bleach."
• "my hair was then rushed and came out looking that way."

Customer Service and Professionalism

Pros:

• "Rush accommodated me as a walk-in, and what's more, they let me come back to update the cut when I wasn't 100% happy."
• "Was very pleased with the service they have provided me so far. I was very happy with the service they have provided me."
• "Everyone was really pleasant and lovely, however, I think because my appointment was near the end of the day it was a little bit rushed."
• "I had an amazing experience at Rush yesterday! I saw Craig for a cut and colour. He really understood what I wanted."

Cons:

• "desperately, they did not even call me and notify me about the cancellation. This was very unprofessional."
• "I am very disappointed with the service I have receive. Very unwelcome staff ignoring and not even hiding their carelessness!"
• "had to pay up front. He used a dirty hair brush with other people's hair which he just pulled out and threw other floor in front of me."
• "Reception staff very rude. She decided to do a patch test at the till and refused to give colour consultation."

Colour and Treatment

Pros:

• "Had my roots coloured by Lena, she coloured matched my hair perfectly, with a great blow dry and trim."
• "The colour is amazing, I’m so happy! I have already recommended her to all my friends. Thanks Emily, I’ll be back in April!!"
• "I benefitted from the '50% off colour Tuesdays' and the salon staff have been very helpful throughout."
• "Had a full head colour appointment with the amazing Emily! Obsessed with how talented and professional you are."

Cons:

• "So I’ve had my hair balayaged before at Rush, and it’s never been a problem. Well recently got my hair done by a curly hair specialist and my curls have completely gone."
• "Not impressed.........my highlights done by Lena had no style/cut..blow dry mediocre and hair looked and felt dull and spent..no shine whatsoever."
• "paid a lot of money for balayage, ended up paying £40 more than I was quoted as I was given smart bonds which I was asked about but also a toner was added that I wasn't told about just charged for."
• "Got my hair done here and the colour was awful, was not the blonde I asked for and is literally two different colours."