"Anna and all the staff are very professional and I trust them completely to look after me while I’m there."
"The staff here are brilliant and highly skilled."
"The team are friendly, professional with a wealth of knowledge, Paula and Steph in particular."
"All of the staff are friendly and professional."
"The staff are really friendly, polite and very professional."
"Anna and her team are professional, friendly and very talented."
"The staff are all friendly, professional, extremely helpful and provide excellent customer service."
Cons:
"Anna really rushed my appointment as she had to leave early so it was very 'rush rush'."
"I was made to feel like I was inconveniencing Anna."
"The way she speak to her staff is rude and she needs to crack a smile, just made me feel awkward."
"Anna also thinned my hair which I DID NOT ask for!! Big mistake Anna."
"When Anna was blow drying my hair she was very rough banging the hair brush into the side of my head."
"I am not happy with the service I received."
"Safe to say I won't be coming back."
Salon Atmosphere
Pros:
"I was made to feel welcome from first entering the shop, following all covid guidelines."
"The salon is run in a totally professional manner by Anna and her team who always greet customers with a friendly smile."
"The salon was modern, super clean and felt luxurious."
"The salon is a very vibrant and also relaxing place to be, and is also spotlessly clean."
"I love visiting the salon which is always spotless."
"The salon is spotless and a lovely place to visit."
"Salon spotlessly clean and all staff adhere to procedures in place re covid 19."
Cons:
"She cut me some long bangs which I asked for but they are very thick and look ridiculous."
"I asked for layers but they look so choppy and awful."
Customer Service
Pros:
"The staff are lovely they are all so kind, nothing is too much trouble, you get pampered from the moment you walk in."
"I highly recommend a visit. You will not be disappointed."
"Everyone was so lovely and welcoming."
"I always look forward to my visit to colabella. The staff are all so friendly and welcoming."
"The whole team is so warm, kind, and professional -- I highly recommend a visit."
"All the staff were very friendly and accommodating."
"The staff and manager are very welcoming, love this salon."
Cons:
"Anna did an amazing job with my haircut, ive never been so in love with my hair !! all the girls looked after me so well made me feel like a proper princess."