Jump Bristol Reviews Summary

Value for Money

Pros:

• "Definitely a value for money good place to visit for a few hours."
• "The staff was helpful and the entrance fee is really good."
• "Very clean place, good entry prices and value for money."
• "PERFECT for all parents and kids. Amazing options for kids to play, SO cheap and SUCH good value for money and has everything you'd want."
• "£8.25 for a 5+ year old and then stay as long as you like!"
• "The pricing at Jump in Bristol is reasonable, and there are various options available depending on your needs."
• "Very clean place, good entry prices and value for money."

Cons:

• "It's pricey to get in... okay - the food's reasonably priced, the facilities are good and the staff friendly."
• "These prices are extortionate and taking full advantage, shouldn’t be allowed."
• "It’s just not cheap."
• "The facilities here are great but it is a bit pricey especially for pre school children imo and their parties are over priced but kids do have lots to do and can burn energy."
• "Food and snacks are very expensive."
• "All these reductions in facilities but yet price still high!"
• "The cafe food isn't very good quality and quite pricey."

Facilities & Cleanliness

Pros:

• "It's clean, staff are always around to assist."
• "The children seemed to enjoy the play area, very clean everywhere, didn't use the cafe but the food looked and smelled good."
• "Clean, well maintained equipment to suit a wide range of ages."
• "The place was definitely clean and friendly."
• "They do an excellent job of keeping on top of the cleanliness of the eating area."
• "Place was super clean."
• "Staff are always welcoming and on-hand. They can always been seen keeping everything clean and safe which is reassuring when you have little ones."

Cons:

• "Every ball in the ball pit was filthy and obviously hadn't been cleaned in a long time."
• "The toddlers section was very limited to how I remember, few of the toys were absolutely filthy black!"
• "It's SO dirty!! There is dust everywhere, on the floor and around every skirting and crevice."
• "Rest of the equipment was dirty and poorly maintained."
• "Clearly very unhygienic and the place not cleaned and kept sanitary."
• "The space is a great size but the whole place is dirty sticky."
• "Lovely play facilities offered, but sadly the cleanliness of the place is disgusting, needs a thorough deep clean to bring it up to a decent standard, especially with the recent covid outbreaks."

Staff & Management

Pros:

• "Staff were really friendly."
• "Hi I wanted to just say that the lady behind the front desk today took a lot of s*** from customers who hadn’t booked and she handled it amazingly!"
• "Great host (Emma) present throughout and helpful."
• "There was a staff member stopping bigger kids going into the baby/toddler area, unless they had a sibling/parent in there."
• "The staff are all really friendly and basically lovely."
• "Staff are friendly and helpful."
• "Wonderful and attentive staff dotted around the facility keeping an eye on the children which was nice to see."