Newton Hall Holiday Park Reviews Summary

Staff and Service

Pros:

• "Staff friendly and helpful. Site clean and tidy."
• "Staff great always have a smile for you."
• "The staff were really friendly and helpful."
• "Staff across the board all really friendly and welcoming."
• "All the staff were polite and friendly."
• "All the staff were wonderful, nothing was too much trouble."
• "The staff were so welcoming and friendly the lady in chip shop was so lovely like we had new her forever."

Cons:

• "We had endless problems with the site manager who is the most rudest, ignorant person you could ever meet."
• "I would not recommend this place at all, especially the staff who need customer skills training."
• "The dj guy is rude and doesnt really seem like he wants to do the job."
• "Somebody had reported my 2 dogs to reception... a member of staff shook his head and gave us the nastiest of looks."

Cleanliness and Maintenance

Pros:

• "It is immaculate throughout."
• "The apartment itself was clean and very spacious we stayed in the GLADIOLI."
• "Lovely, clean accommodation and facilities."
• "Fabulous little static site. One of the cleanest I have ever been to."
• "Caravan was lovely spacious and very comfortable and clean."
• "The caravan was immaculate and spacious."
• "Our apartment was spotlessly clean, as was the rest of the park."

Cons:

• "Lots of debris in the runners for the sliding door."
• "The noise from 11pm-2am from the neighbouring caravan was beyond a joke during the past 2 nights."
• "Unfortunately our caravan was very very unclean. Lots of dirt hair and items left from last visitors."
• "Considering the Caravan was supposed to be Gold standard the seating was stained the carpets were dirty."
• "It was filthy on arrival. Fridge manky, medication under bed, carpet stained. Bedding disgusting."
• "The entrance up to the apartments could of been cleaned more often, there is a lot of dead flies on the window sills and the floors didn't look like they had been hoovered for months."

Facilities and Amenities

Pros:

• "The family room entertainers were excellent, especially Millie who seemed extremely enthusiastic."
• "Great club room."
• "Especially now it has a new play area and the pool has been done up and has a jacuzzi & sauna too."
• "The pool was fab especially getting to use the jacuzzi."
• "Got everything you need all on caravan site. Hair dresser. Club. Arcade. Swimming bath with sauna and jacuzzi. Shop. Fishing pond. Beautiful cafe. Park. Football area."
• "The Amenities are Brilliant."
• "The amenities are all that you could desire, amusement arcade, free swimming pool with sauna and jacuzzi for holiday makers."

Cons:

• "My only complaint was I did not realise everything but the pool and shop was closed."
• "Nothing to do. The cafe was shut, the chip shop only opened Monday, clubs were also closed."
• "The amenities were mostly closed."
• "Neither pub nor slots were open. But didn't bother us. (Covid)"
• "The lack of places to eat is a nightmare only a chippy for night time eating."
• "Not a great selection of options to eat after 5pm. Chip shop closes early."