Address: The Tree Hotel, 63 Church Way, Iffley, Oxford OX4 4EY, United Kingdom
Phone: +441865775974
Rating: 4.1
based on 114 reviews.
Staff and Service
Pros:
"The staff go above and beyond to make you feel welcome."
"Special thanks to the Manager Mr. Namit Julka."
"The staff are amazingly friendly and treat you like family from the offset."
"The service from the people who work here is wonderful and they are very friendly and inviting."
"The staff have been so friendly and kind, the atmosphere is relaxed."
"The staff were polite and attentive."
"The staff were very friendly and the food was lovely."
Cons:
"Staff were rude and room was old and falling apart."
"The waitress at breakfast was abrupt and sullen, no chat, no smile."
"Was back in the area for work again so stopped by and spoke to the manager. Very rude and unapologetic."
"Staff unwelcoming in the evening and entirely absent in the morning."
"Staff were not present and I waited at reception for 30 min before getting any service."
"Poorly trained waiting staff."
"Staff are unfriendly."
Rooms and Cleanliness
Pros:
"The room was spacious, with high ceilings and plenty of storage space."
"An interesting Victorian building, which is clean and comfortable, in a wonderful location."
"Rooms are big with clean and comfy beds and adequate bathroom."
"The en-suite bathroom was modern and clean with plenty of water pressure."
"The rooms are clean and comfortable and very spacious."
"Our room was abit dated but very clean and very unreasonably priced."
"Everything was immaculately clean, Wi-Fi was great and everything worked."
Cons:
"Ceiling wallpaper coming away in places."
"Wallpaper coming off the wall black mould on ceiling in shower room and on grouting."
"Large spider in the bath."
"The carpets were dusty and dirty the room was very cold."
"The floor looked like it hadn’t been cleaned and there was a half drunken bottle of water in the room."
"Everything is dusty and old. I find died spider in the bath."
"ROOM dirty and damp and stank like a toilet!"
Food and Dining
Pros:
"The food (I am a vegetarian) has consistently been amazing."
"The food was fantastic and I loved the multiple dishes you could order on one plate."
"Food was amazing! Also baby changing facilities very clean."
"The food was amazing too! We had a wonderful selection and our 80 guests all had very full bellies and lots of praise."
"Food is tasty and beautifully cooked."
"The food has always been excellent."
"The Indian food was delicious and well above average."
Cons:
"The meal was expensive although the food was good."
"The breakfast was cooked well and tasty but having to ask for butter and sauces for the breakfast is wrong."
"The food I ordered was disappointing with the meat in the Chicken Korma really tough and chewy."
"Vegetarian food was very spicy, staff serving didn't appear to know what Gluten free was, no choice for a sweet only ice cream."
"For £100 a night... the fact that breakfast isn’t included and is around £15 a head is a joke."
"Breakfast was a little disappointing too as only cereal was available with little cooked breakfast offered."
"Cheap croissants, they weren't to freshly baked ones but the cakes soft cheap ones."
Location and Facilities
Pros:
"The hotel is nestled in a quiet, tree-lined suburban street but is less than 10 minutes by car from the centre of Oxford."
"Beautiful setting."
"The Tree is set in beautiful Iffley and has ample parking."
"Ample parking space. It also has an outdoor play area for the kids."
"Great location close to the river Thames."
"Iffley village is a walk along the Thames down to town and if you go the other way you can access the sustrans route to Abingdon, which is a beautiful market town."
"This hotel is in the quiet village of Iffley."
Cons:
"All in all a disappointing stay with a massive underground wasps nest out the front in the grass scaffolding around the building and dirty lack lustre dated rooms."
"The ‘family room’ is right above the noisy pub... I had to go downstairs and beg them to please switch the music off."
"The bathroom needs updating, there are zero outlets in there and the ceiling was peeling."
"Cooked breakfast always cold, no toast offered."
"The entire hotel needs a paint job and a lot of tender loving care."
"The furnishings let the hotel down as it all needs a luck of paint."
"The rooms are very dated with some of the least comfortable beds I have ever encountered."