The Fat Italian Ormskirk Reviews Summary

Value

Pros:

• "3 course menu for £22 with lots of choice."
• "We all had the special offer of 3 courses for £22 which was fabulous value and the food was absolutely spot on!!"
• "The early bird menu is very good value."
• "Food lovely and reasonably priced."
• "Good food and decent value for money."
• "It's a great place to go they have some great week day deals too."
• "To top it all prices are very reasonable."

Cons:

• "Draught £5 for a schooner (2/3 pint)!!! Come on management don't rip people off, if you charged less for drinks people would buy more."
• "Drinks are very expensive."
• "Bit expensive for what you get."
• "Over all the food was good but over priced."
• "Over all the food was good but over priced and the drinks also over priced for what you got."
• "Very expensive for what you get."
• "far too expensive for what it was."

Food Quality

Pros:

• "Amazing staff and amazing food!"
• "Food was amazing, nicest meal we’ve had."
• "Food was great."
• "Great flavour filled food prepared with love.. lasagne, Vegan bake, sausage pasta, mushroom stroganoff.. all good size and seasoned well."
• "The food was excellent and it really did taste as good as it looked."
• "Food and service was very good."
• "The food was delicious."

Cons:

• "Lasagna was awful it was so small and grossly overcooked."
• "Starter chorizo bruschetta couldn’t taste anything like chorizo, disappointing."
• "Food was appalling the lasagne was surrounded in a pool of what tastes like tomato soup."
• "Food wasn't as described, said a blue cheese sauce with chicken, turned out to be a drizzle which made chicken dry."
• "2 had duck was very poor it was very dry and tasteless."
• "sea bass linguine, which was served cold on a bed of Luke warm linguine."
• "Garlic mushroom tagliatelle very bland, no flavour."

Service

Pros:

• "Great ambiance too and fast service!"
• "Great food and drinks, but most importantly was the service from all staff."
• "The restaurant has a lovely family run vibe with extremely attentive and engaged staff as a result."
• "Staff were amazing and handled the evening perfectly."
• "The staff worked hard, the venue was full, but the food came quickly and was hugely enjoyable."
• "The staff were very accommodating and friendly."
• "Staff were attentive, friendly & efficient."

Cons:

• "The female red haired manager was nothing but rude."
• "Again we had to go up and speak to someone to be able to pay as no staff where around."
• "This wouldn't have actually been a problem, had the staff acknowledged the wait or apologised, but nothing was said."
• "The manager had a terrible attitude."
• "I am appalled at the standard of service that this manager gave toward me."
• "Visited on Sunday evening, food was great but service was dire."
• "service wasn't great, sat for ages without a drink."

Atmosphere

Pros:

• "Lots of atmosphere."
• "The restaurant had a lovely atmosphere."
• "Covid safe and a beautiful environment to eat the wonderful food they serve up."
• "Atmosphere there was nice it had a very chilled out vibe."
• "The atmosphere was very relaxed."
• "The atmosphere was, as always, fantastic."
• "Absolutely a perfect evenings experience, great staff - great food - fabulous atmosphere."

Cons:

• "It was very busy, so only minor quibbles were that it was noisy."
• "Couldn't have a conversation with others, music really noisy."
• "The 'background' music was uncomfortably loud."
• "Background music was too loud and there was a rowdy group in."
• "It is very loud in there."
• "The room was hot and stuffy with too many tables."
• "Food was ok but the place is very noisy and crowded."

Staff Attitude

Pros:

• "What a lovely family run restaurant!"
• "Love it !! Need to go again soon. Friendly staff, amazing food and always a cosy atmosphere."
• "the place was very nice and staff were very polite."
• "The staff are very friendly."
• "Staff excellent and very friendly especially our waitress Megan."
• "The best customer care I have had for a very long time."
• "The staff were wonderful, they couldn't have been more accommodating."

Cons:

• "The manager seemed arrogant. I think they have new chefs and staff because the quality has dropped."
• "staff are very rude and unwelcoming."
• "Food was lovely, but 2 members of staff were just rude and I didn't enjoy it."
• "Staff got the tables mixed up so people ate at different times."
• "Manager did not seem bothered after he got a new main bought out never checked or came across once after that."
• "Second there were no baby changing facilities so we had to do it on the floor next to the table which seemed to annoy the staff."
• "The Italian waiter who first saw to us was really rude and very arrogant."