McDonald's Reviews Summary

Order Accuracy

Pros:

• "Ordered with you guys with just eat food Luke warm I asked for a sour cream dip and never recived it."
• "Ordered from just eat, just to find out I won't be doing much eating with half my order missing."
• "Once again I get home and the order is missing something."
• "Made a small order through the app and they couldn't get it right."

Cons:

• "Missing!!! Every Time something is missing, they are purposely stealing from you."
• "Don't bother. After 3 attempts they still couldn't get the order right."
• "Ordered 2 of the new chicken burgers and a chicken wrap meal. The chicken burgers were dry and tough from being overcooked."
• "We visited on 13.2.23 and ordered bic mac as these come with cheese so had to customise to take the cheese out."

Customer Service

Pros:

• "I’m a professional HGV driver, who obviously can’t get through their parking in a lorry. Thiago served me in the door, without any problems."
• "Very poor, they sell breakfast like all mc ds, which has a time slot allocated, then the normal menu come on the board."
• "This place has had no heat for over a week. Obviously the franchisee doesn’t care about customers."
• "Mcdonalds is pretty standard where ever you go. This McDs does at times have issues with items being missing or slow service."

Cons:

• "Crazy busy on the drive through, who take precedence over us mere mortals, so we have to wait ages for our order."
• "The worst McDonald's in Ipswich. I been here a few times because it's in my area, but on my last visits I was very dissapointed about their taste, food and service."
• "Went through drive through and the guy taking our order said certain things we wanted he couldn’t put through."
• "The machines are always faulty and leave you without a receipt."

Food Quality

Pros:

• "An excellent ambience in this cosy restaurant. The hot chocolate was hot and tasted of chocolate."
• "Enjoyed our meals but would have been better to actually get the sauces I ordered & straws for the drinks."
• "Food is predictably good, car park can be hard to access when there are long ques for the drive through."
• "If you can get to the car park there are limited spaces. If you can get a space then it is highly likely you will be able to get a table inside."

Cons:

• "Kids too lazy to cook chicken at night again ordered a chicken Big Mac meal and got a regular beef."
• "This has to be the worst McDonald's in any country I've been too. They are slow and very rarely get the order correct."
• "Ordered meal on app for they say a speedy service, but oh no 40mins later having chosen to pick up inside as drive thru was stationary."
• "Worst McDonald’s meal ever. Big Mac was cold and looked as though it had been kicked around the kitchen, fries were cold and coke was flat."