Connells Estate Agents West Bromwich Reviews Summary

Mortgage Services

Pros:

• "Veer Singh did our mortgage and was brilliant all the way through."
• "Veer Singh from Connell West Bromwich is good person and very polite and he is very helpful and we passed our mortgage from his."
• "Applied for a mortgage through this branch and had so much help from Veer Singh."
• "Veer Singh was extremely helpful throughout the process of purchasing our home."
• "We brought our first family and used veer Singh for our mortgage application."
• "We just completed on a mortgage and the broker Veer Singh was exceptional."
• "Veer Singh helped us with our mortgage application and was so helpful throughout."
• "I got my mortgage through Veer. It didn't quiet work out for at the beginning but Veer did his very best to make it happen for me."

Cons:

• "Dodgy inhouse mortgage brokers - please avoid at all cost."
• "My previous thoughts on mortgage advisors are not very good; lengthy, laborious and with little result."

Customer Service

Pros:

• "The staff were incredibly friendly and we received regular updates."
• "Great service. Everything went as planned."
• "I had very pleasant experience with Connells for renting a property right from the viewing till the day I moved in."
• "Very good service. I approached them for renting a property in Birmingham, Arif and Taylor were very professional."
• "Arif and his team (Taylor) provided an excellent service in finding a tenant for my property."
• "I am very happy with the purchasing experience and service from Connells."
• "Very professional service from beginning to end of the house selling process."
• "My Partner and I viewed a property through Connels and loved it straight away, Amanda helped us every step of the way."

Cons:

• "I spoke to Daniella Mills in sales department of Connells West Bromwich to book in a simple viewing. She said she passed on the message for someone else to get back to me regarding the viewing. 2 days later I hear no response."
• "I don't think they like customer services because they seem to fail to give any adequate level of service. Request a property viewing, don't hear anything back."
• "I had really bad experience with this estate agent. They just smile to you until you don't pay the charges. Once you pay they stop reply your emails, make faces when you visit for enquires or even say you in a phone call that you was unfortunate to had all this circumstances."
• "We used Connells as our letting agent when we moved out of our property in Dagger Lane, West Bromwich. The lady we dealt with was polite and responsive so we felt safe in her hands. She didn't stay with the company long though as they found us the worlds worst tenant who decided she didn't want to pay the rent so we started the eviction process."

Professionalism

Pros:

• "Daniella was especially professional and proactive and she managed to secure a price well above the estimate."
• "I would like to give this company a 0. The sign up of my property for full management by Tracey was appalling."
• "This was our first time ever buying house and it was through Connells. The team at Connells were amazing, very helpful and very kind."
• "Connells is a great estate agents for new landlords. Both myself (landlord) and the tenants are happy."
• "Connells is such an efficient estate agent and can be completed trusted to offer a great sales service."
• "We put our house on the market in November 2020, knowing automatically that we would use Connells as have used Greg for a few years for mortgage advice."
• "Connells Estate Agents are very professional and answered any questions that I had."
• "Kelly was great from start to finish, we wanted a quick move and she made what we thought would be a very stressful process easy and straightforward."

Cons:

• "Stay away from this agent. They are very scammy in the way they operate. They keep house listing on websites even after sale have been agreed."
• "If only I had an option to give 0 stars. Dodgy inhouse mortgage brokers - please avoid at all cost. Sales team are not honourable and will just look to scam you for money."
• "Wouldn't have their mortgage advisors advice at this branch! Wasted 2 weeks worth of my time and messed us about."
• "Mr Sodhi is the one you need to stay away from when buying a house. All he is concerned about is his commission, will lie to you and wont return your calls. please stay away from this con of a man."