Address: 1, Keats Parade, Church St, London N9 9DP, United Kingdom
Phone: +442033014700
Rating: 5.0
based on 143 reviews.
Agent Professionalism and Customer Care
Pros:
"We used Knights Estate Agents to sell our home and have been extremely happy with the service, from the initial valuation to putting it on the market, it has been a seamless process."
"A big thank you to the Knights team, especially Stephanie, Res and Dino for being so helpful."
"From the very beginning our questions have been answered and our needs met!"
"George and his team demonstrated professionalism, knowledge, and dedication throughout the process."
"We highly recommend their services to anyone in need of real estate assistance."
"Stephanie was incredible! She set me up with house viewings swiftly."
"Knights have been absolutely brilliant. I actually purchased my property through another branch so was keen to use them again when the time came to sell."
"If you are looking for a pragmatic & modern estate agent, where the commission feels like it's well worth paying - this is the place to come."
Cons:
"The online estate agents were very slow to engage, didn't really know the area and had no network to sell to by word of mouth."
"To say 'I cover London, I know the market well' just illustrates that the online estate agents have a long way to go before they understand the nuances of the smaller areas in London."
"Unlike their competitor across the road, Knights went out of their way, above and beyond, and made the whole process achievable with limited stress."
"It is quite rare nowadays to find such a truly caring and efficient company who take great pride in providing the best customer service."
"The phone was always answered whenever I rang, never put on hold for long periods, very attentive."
"They kept in regular contact with my solicitor and the estate agent I was purchasing my new property through, to push everything through as quickly as possible."
"I had confidence the entire time, felt like we were dealing with friends and their availability was excellent."
"I was extremely happy with the service I got here, I've been through many estate agents when looking for a new place and most do not compare."
Communication and Responsiveness
Pros:
"He had great communication throughout and always seemed to go above and beyond with anything we needed along the way."
"Your level of responsiveness and communication was unparalleled."
"I can't praise our agent, Resit, enough for his outstanding assistance in helping us find a rental house."
"They were transpartent and communicative throughout."
"They answered all of my questions in a professional and timely manner."
"He was always available to take my calls and answer my queries."
"Communication was exceptional - constant updates, even when I rang/messaged out of work hours."
"Dino and his team did a great job on selling our house and managing the purchase of our next."
Cons:
"This particular buyer was difficult, their solicitor was a slow moving nightmare - and the pressure was on to exchange and complete for the buyers, very tight, non-negotiable, deadline."
"I subsequently encountered a few hiccups with solicitors that had been recommended to me by friends."
"I felt tired and exasperated after viewing 15-20 properties through multiple estate agents and having several offers rejected over a period of 2 months."
"My whole experience dealing with Knights Residential was stress free. They conduct themselves with the professionalism rarely found in this sector."
"When you are dealing with the importance of property sale/rental you aim to find the very best services available who can provide highly professional knowledge and genuine guidance from start to finish."
"Once again thank you for your help, thank you for all your kind and for providing prompt efficient service."
"Perfect customer service from Resit and Dino they did beyond what they can to help us buy our dream home."
"They go above and beyond to deliver great service."
Expertise and Market Knowledge
Pros:
"George took the time to understand my requirements, provided a wide range of suitable options, and offered valuable insights into property potential."
"They are very professional, extremely knowledgeable and very experienced in the market of buying & selling."
"Resit was incredibly professional, attentive, and dedicated to ensuring everything was done smoothly."
"Every prediction was spot on and we were treated like we were their family."
"They are the market leader in Edmonton and I cannot rate him highly enough."
"Knights Residential in Edmonton and all the staff for all the hard work and dedication that has made the sale of my home possible, I tried selling with other agents for 3 years without success."
"Dino, George & Res best team around. These guys are not commission driven, they want the best outcome for their customers however long it takes to sell, find & buy, then exchange & complete."
"They were very professional and they kept me well informed every step of the way."
Cons:
"Some were discounted for rolling up with the traditional greasy estate agent who obviously low-balled their estimates to ensure that they would look good, by 'over achieving' at the end of the sale - not for us."
"I've had valuations by a number of estate agents - both local and large firms, and Knights were the most trustworthy from the start."
"I really appreciate their hard work in helping us buy our dream home. Highly recommended!"
"We rented our house through Knights residential. Our property consultant was Stephanie Kypri, She was very professional and very helpful."
"It was a pleasure working with Resit Altun. From start to finish he was extremely professional."
"We would definitely recommend these Estate Agents to others looking to buy, sell or rent."
"I have never written a review until now. Knights Residential listed and sold my property, sale completed today!!"
"Thank you so much Dino & Resit for all your help, support and guidance through this whole process."