Address: 1 Afton Way, Dundee, DD4 8BR, United Kingdom
Phone: +441382457611
Rating: 4.2
based on 155 reviews.
Store Layout and Accessibility
Pros:
"It was a nice place where you can pick virtually all your daily need. It was big and spacious with price fairly okay."
"Good place to shop. Great produce and convenient location."
"Plenty disabled spaces and large car park. Toilet facilities also for disabled. Easy wheelchair access, wide aisles and great selection of stock."
"This store is really well laid out, easy access and large car park."
"Wide aisles, friendly staff and decent fresh produce."
"Just a Morrison's with a massive car park. Petrol is reasonable price and it is convenient place to stop to refuel car and driver on the main road between Perth and Aberdeen."
"The store itself is well laid out with plenty of stock."
Cons:
"The only drawback is that you need a car to get there as it isn't central."
"It's on the other side of town from me."
"Worst car park I have ever seen - full of potholes that will damage your car."
"Went here due to google telling me it was a morrisons garden centre, but turned out to just sell a few plants and not be a garden centre."
Cafe Experience
Pros:
"Your Dundee store is fantastic had the best scrambled eggs in the cafe I have had in ages the staff in the cafe so helpful and nice thanks for opening your store in Dundee."
"During the Covid Pandemic - when the cafe was operational - I loved going here for my weekend dinnertime meal."
"Went to cafe for an all day breakfast, 2 for £10 with a hot drink. Great value for money."
"The cafe needs updated but food is very good and excellent value for money with the kids."
"Plenty of selection to choose from and a nice cafe that serves food and drink. The breakfasts a highly recommended and the staff and helpful and friendly."
"Had a really good chicken & avocado salad at the cafe. It was fresh and crisp."
"Always kind helpful staff Yesterday there was a member of staff actually going around the store with an elderly lady helping her shop :) Kindness will always pay off Morrisons x."
Cons:
"Over 30 min wait for a roll and sausage and a toastie in the cafe. Staff have no sense of urgency and appear to be under no supervision or management whatsoever."
"When I started to eat it, all the items were cold."
"Shop is great, had a coffee in the refurbished cafe but it's still the same as before, dirty tables, food all over the floors, no staff around and the food is of a very low standard."
"We went into the cafe for something to eat, it was understaffed with a 20 minute wait for hot food."
"In cafe for got all day breakfast both mine and my husband food were cold.when I complained girl said she tell them not even an apology not impressed 😑😒."
"Cafe is great but staff in cafe are always so miserable!?!."
"Cafe was in total disarray during my visit today."
Customer Service
Pros:
"The young girl serving on till, cleaning tables, replen consumables, answering frustrated customers. She did a wonderful job and should be congratulated."
"Staff in Morrisons are truly great, they put up with some amount of abuse from youngsters but they don't let it affect their customer service skills."
"Staff on the shop floor are excellent and very helpful."
"Staff/ customer service is very helpful and friendly."
"Staff always really helpful and polite."
"Staff helpful and freindly."
"Very helpful and friendly staff today. Found everything I needed and although I hadn't noticed too much before, it was really tidy and shelves neatly stacked."
Cons:
"Poor store.. Staff too busy talking... shelves empty and dirty will not go back..."
"Mentioned this at checkout but member of staff did not seem interested and did not responded accordingly."
"Staff didn't seem to know what they were doing and the food was terrible."
"Looking for a specific food item, asked 4 members of staff, they weren't interested in helping me, you would think i asked for directions to the moon, not a good way to treat customers."
"One person asked to speak to the manager and I spoke wrong him on the way past. Think was Martyn, he was immediately in the defensive and started making excuses for everything I mentioned."
"Just been served at the tobacco counter by an assistant who seemed to hate the fact I was there."
"Unhelpful staff member on dry cleaning bit."
Product Quality and Selection
Pros:
"Was well kitted out for covid....a variety of food for all."
"Fresh local produce. Own brands or high end brands. Fishmonger baker butcher and florist instore."
"I like shopping in Morrisons, I especially like the Wonky range."
"The supermarket has good meat and reasonably priced, id recommend the Morrisons white chocolate milk drink... mmm..."
"This supermarket has a huge range of products and is the first one to give a presentation of various fresh salad dishes and butcher meat served by a butcher."
"Their meat and fish products are far better quality than the other supermarkets in town."
"Good variety and quality of fresh produce, fish counter, deli counter, butcher counter, bakery counter, fruit and veg sections and good salad options."
Cons:
"Several aisles had pools of water on flooring near chiller cabinets."
"The 2 main things I was shopping for were out of stock."
"With the amount of customers (and staff also) that are allowed to walk round with no face masks."
"Cafe fridges/shelves were abit bare for mid afternoon."
"Salad bar, although sometimes not replenished when we go after work, used to be!"
"The while place was empty and dirty. One customer even had to empty his own rubbish in the bin in the kitchen."
"Chiller cabinet not in operation at fish counter. No member of staff in attendance at butchery counter."