Turtle Bay Bristol Broad Quay Reviews Summary

Food Quality

Pros:

• "Everything was delicious, the staff was very polite and helpful, the prices were good."
• "The food was super delicious, the staff friendly and attentive and with 2 for 1 on cocktails for happy hour."
• "Food was yummy and the price quite reasonable."
• "The food was lovely and the drinks were great too."
• "The jerk salmon which was very good and a decent portion size."
• "The food and drinks arrived in great time and did not disappoint."
• "Also a good amount of food and good choice of cocktails."
• "The food was extremely delicious and that mix of different tastes was amazing."

Cons:

• "We were, however, a bit disappointed with the service."
• "I opted for the jerk salmon which was very good and a decent portion size - we ordered the 2 for 1 cocktails which to me didn't taste like they had any alcohol in but were refreshing all the same."
• "However, the cocktails weren’t really strong and the food was kind of average."
• "The food itself is great but the hygiene of the cutlery and cups is subpar bordering on disgusting at best."
• "Bottemless brunch does charge for food and drinks seperate, food wasnt includes which was a shame and the menu made it sound like it was together."
• "The food was amazing, however not enough of it."
• "The cocktails weren't great but when you are buying 2 for 1 it's okay."
• "It was not the first time I went to a Caribbean restaurant, I have lived in London for many years and it is a culture and cuisine that I know very well, I have lived with them. And this restaurant is more Caribbean in its decoration than in its dishes."

Service Quality

Pros:

• "Adam was quick on getting our drinks order and making sure we definitely got our moneys worth on bottomless brunch."
• "The service was very friendly and welcoming and service was prompt."
• "I can not say enough how great the service was."
• "The service was really fast and always asking us about our next drink."
• "Went for cocktails on Sunday evening, which were well made and served with one of the friendliest smiles I've ever seen."
• "The service was really good and the staff were lovely, our serving lady was very helpful and attentive."
• "Service was excellent (just the right level of attention)."
• "HUMZA was amazing and the sweetest waiter I’ve ever had in Bristol."

Cons:

• "We were, however, a bit disappointed with the service."
• "The service did not get any better from here because the waiter would be incredibly slow on topping us up with drinks."
• "The drinks order was left on the bar so collected ourselves as no one appeared to be interested in bringing it to the table."
• "We were told to sit by the window in the bar area, maybe because I was the 'table for one' guest that all restaurants hate."
• "The service was horrific. Wasn’t greeted by anyone so sat down at a table."
• "We had a 45 minute wait for our main and the starters dishes stayed on our table for the entire wait."
• "The food took 45 mins to arrive after ordering on a lunchtime that didn't look particularly busy and bits of it were wrong."
• "Appalling service, waitress was miserable, some food arrived after about 30mins, the rest came an hour later."