Rhoden Manor Cattery 5-STAR Reviews Summary

Staff and Service

Pros:

• "Craig and staff were so welcoming and friendly."
• "The friendly welcome and service is always the same."
• "Craig is such a gentle person always looking out for their best interests."
• "A very friendly and professional family run Cattery."
• "The staff are so lovely and friendly."
• "Craig is always so friendly and helpful and accommodating."
• "The staff at Rhoden Manor are very friendly and the place is spotless."

Cons:

• "she said they’d been discussing her weight but never informed us or got a vets advice."

Facilities and Cleanliness

Pros:

• "The cattery looks new and is nice and clean but I got the impression that it will always be that way."
• "The building is modern, clean and built with cats in mind."
• "Each little pen has its own outdoor area, it even had its own little grass area."
• "The facility was brilliant, clean and secure."
• "The cattery was spotless, well set out and everything was ready for us."
• "It is very modern and immaculate."
• "The cattery is spotless and nice and warm just purrrrfect."

Cons:

• "On arrival home we let her out of carrier she could barely walk legs splayed & crossed head dropped & tilted."

Communication and Updates

Pros:

• "Craig kept his promise and sent us a short video an update and some pictures of Smudge during his stay."
• "They sent me videos of my cat whilst I was away to ease any concerns I had."
• "Craig will post videos of your cats on Facebook so you can see how they are getting on."
• "Craig posted a video on Instagram to show me that she was happy & purring!"
• "He even sends us a little video while we’re away, to stop Missus C from fretting."
• "Craig always puts a video on Facebook and answers all enquiries about your cats whilst you're away."
• "I was kept updated of her progress with messages and videos."

Cons:

• "Took our cat here left her in holding pen her pen not ready left her scooting her litter around happily 8 days later was faced with an emaciated cat."

Overall Experience

Pros:

• "Its great to go away knowing he is being cared for, definitely 5 star."
• "He came back a very happy and content cat!"
• "The setting where the cattery is is simply stunning and so peaceful!"
• "Our two cats had a great week. The video on fb helps you as how happy they are."
• "Our cat is quite old now and has only ever been into a cattery a couple of times and has not taken to it. At Rhoden Manor she was very content and came home very happy."
• "Great accommodation... Great views of ducks to keep the cats entertained."
• "A clean, well run, home from home."

Cons:

• "On arrival home we let her out of carrier she could barely walk legs splayed & crossed head dropped & tilted."