Mahmoods Reviews Summary

Food Quality

Pros:

• "The BIG dripper meal was delicious."
• "The chicken is very tasty and filling."
• "Their cheeseburgers are truly amazing, made with high-quality ingredients that are cooked to perfection."
• "The food here is always stellar."
• "The donner kebab wrap was the best of its kind I've ever had."
• "The food was made very quick and tasted extremely fresh."
• "The food is really good value for money."

Cons:

• "Ordered wings, they weren't wings just overcooked bits of chicken."
• "The chicken fillet burger was very dry and inedible."
• "They use out of date pizza toppings."
• "the fish burgers contained sharp, big but easy to swallow bones that is a choking hazard."
• "Chicken & chips were no good."
• "The pizza tasted off... every topping inside the pizza tasted horrible and out of date."
• "Worst food I've ever tasted - chicken burger tasted like rubbish, fries half burnt and pizza had no flavour whatsoever."

Service

Pros:

• "COVID19 precautions in place with antibacterial gels at entrance and then shields at the order desk."
• "Staff were very attentive."
• "Staff are friendly and service is very quick."
• "Equally impressive is the exceptional customer service provided by the staff."
• "The service is excellent and the guy who served me... he's so good."
• "Great service every time."
• "Staff were very friendly and helpful too."

Cons:

• "Poor service. Orders through Uber eats and not provided any sauces."
• "I wouldn't eat inside as the place needs a good clean."
• "Absolute Jokers! No sense of customer service they can't even understand when customer is raising a complaint."
• "The customer service from was really poor, did not apologise at all."
• "Absolutely appalling customer service, specifically requested burger sauce with the delivery order, received the order minus burger sauces."
• "Very bad Customer Service! Very rude staff!"
• "The customer service is disgraceful, the staff are rude and the management is completely unprofessional!"

Price

Pros:

• "For a quick inexpensive bite to eat can't beat it!"
• "Very tasty food at a great price value."
• "Prices are reasonable and overall a good experience."
• "Yummy food at an affordable price."

Cons:

• "Food was decent, I was disappointed Mahmoods charge10% for dinning in, and a service charge, but you have to get the food yourself so be aware of hidden charges."
• "Prices are ridiculously high for what it is."
• "Very expensive for what you get."
• "Decent take on a halal version of McDonald's but a bit pricey for what you actually get considering this is in Bradford £4.50 for a kids meal seems a bit steep."
• "Prices are extortion for the quality of the food!!"
• "Most expensive place and food doesn't even taste nice!"
• "Paid 4.50 for a burger which is smaller and thinner than McDonald's fish burger."

Cleanliness

Pros:

• "Nice clean place, lots of off-road parking."
• "It was clean fast food. Good seating upstairs and delicious food."
• "The restaurant is consistently clean and well-maintained, providing a comfortable and inviting atmosphere for diners."
• "Clean and smart place to have a quick munch or a proper sit down with mates in the diner seated area upstairs."
• "The set up is fantastic. It's clean."
• "Very nice clean place this is very professionally layed out abd very well organised."

Cons:

• "I wouldn't eat inside as the place needs a good clean."
• "Isnt kept very clean."
• "Their food is ok. But they need to invest in something to get rid of the flies.. its disgusting flies keep coming sitting on food."
• "Disgustingly unclean gents toilets. Hair in your wrap and blasé staff."

Atmosphere

Pros:

• "Travelled a 100 miles to buy a car in the end didn't get the car but had to stop at this place and never disappointed."
• "Really good place to have a bite and maybe bring some mates down."
• "The burgers are amazing and it has an adjoining ice cream parlor."
• "Spacious seating upstairs with large screens for the footie which is always a bonus."
• "Better than mcdonalds by far."
• "Superb fast food and nice seating area upstairs, despite the huge choice in fast food in Bradford this place stood out."

Cons:

• "The upstairs room was at least 34c and no A/C."
• "No more sauce options upstairs."
• "Not to mention the seating area was covered in duct tape!!!"
• "Disappointed that we were told such good things about mahmoods but got there to find out it wasn’t wheel chair accessible as all the seating was upstairs."