KFC Eastleigh- Leigh Road Reviews Summary

Category: Fast food restaurant

Address: 43 Leigh Rd, Eastleigh, SO50 9DF, United Kingdom

Phone: +442380610261

Rating: 3.1
based on 147 reviews.

Service

Pros:

  • "Food was nice, delivered promptly."
  • "Staff were polite, plenty of seating and it's located within a good distance of both train and bus stations."
  • "I actually work here have been for 1 year and I really enjoy working in the store with the team I have."
  • "Food usually arrives within 1-3 minutes of your order, which is absolutely phenomenal!"
  • "Of course since it was empty it was very fast service."
  • "Prompt service, polite service, good food."
  • "Everyone was extremely happy and the service was quick!"

Cons:

  • "All tables and floors are disgusting, looks like they don’t clean during the day."
  • "No toilet roll in either the men's or the disabled/baby changing area."
  • "Very busy and understaffed."
  • "Appalling service, don't bother visiting unless you an Uber collector."
  • "Takes 20 minutes to order and another 20 to receive the food."
  • "Extremely rude to other customers whilst I waited 15 minutes to order."
  • "Staff are so slow here! It's queuing out the door and no one seems to be trying to work fast or care at all."

Food Quality

Pros:

  • "Lovely fresh chicken that was piping hot and delicious!"
  • "The food is consistently hot and of decent quality."
  • "Very attentive staff here, helped where they could on menu choices."
  • "Food was good. Good temperature."
  • "The chicken was fresh and the chips were hot."
  • "Really loved the taste of the chicken, and the chips were perfect!"
  • "Never had a bad experience. This restaurant is usually not that crowded and although KFC isn't as quick as other fast foods it's always well prepared and finger licking good."

Cons:

  • "Food was cold and burnt."
  • "Food ok not very hot and portion size of fries was ridiculous."
  • "My kids drink was wrong, the chicken was over cooked and the pineapple stick was missing."
  • "Chicken was as dry as anything. Meal was barely luke warm."
  • "Food just tastes horrible."
  • "Chicken was dripping with oil so they rushed it and didn’t drain it off after frying, pretty disgusting."
  • "Ordered through DELIVEROO yet was delivered wrong order and it was stone cold and inedible."

Cleanliness

Pros:

  • "Food is okay, tables are mostly clean."
  • "The store is also consistently clean."
  • "A very clean branch compared to a past visit."

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