The Limehouse Practice, Gill Street Health Centre Reviews Summary

Doctors

Pros:

• "doctors in this GP are amazing and lovely"
• "Doctor Blavo was extremely concise and complete with her explanation of my potential conditions."
• "First & foremost everyone in the practice knows Dr Shirke is the absolute best, not a word of wrong about her at all, the most kind, calm & attentive Dr I have ever met."
• "2nd is Dr Khanom who is equally as attentive & gives excellent advice & explores all diagnoses it could be."
• "Dr Sara Mcnamara, who is so attentive & surprised us by giving us help more than we expected."
• "My doctor is DR khan, he so good."
• "The only GP I know at Limehouse Practice is Dr Khanom and I cannot thank her enough."
• "Dr McNamara who actually seems to care."
• "I feel compelled to write a good review about Dr Tariq Khan - friendly professional and really took the time to go through things with me."
• "The greatest GP practice I have been to in TH. I've had the Best Doctors here (Dr Bhatti, Dr Kirby & Dr Khan)"
• "He was friendly and gave me good advice, of course no miracle was made but still i am globally satisfied with the service."

Cons:

• "Some Doctors at the Practice are known to have issued wrong medicines to patients old and young."
• "On the 5th dec 2022 I had an appointment with Dr Aiysha Jawaid from Limehouse practice...she is one of the most dreadful people that lacks empathy and any human decency."
• "Poor performance from the doctors too except Dr McNamara."
• "Very poor service. Doctors were rude, receptionists were rude too."
• "Even if I had bad test results multiple times during the last 5 years no one bothered to let me know and give me a treatment or further tests."
• "I saw Dr aiysha junaid or something like that, she was in room number 14. she was so disgustingly rude."
• "Today saw a nurse shahida Ali. What a disaster, she just didn't even know what she was doing."

Receptionists

Pros:

• "The receptionist working today was nice and helped me with arranging my next visit."
• "The staff at Reception offer a much appreciated friendliness and efficiency."

Cons:

• "I am absolutely appalled at the attitude and behaviour of one receptionist here, particularly Salma."
• "Receptionists who are extremely rude and don't answer the phone."
• "DR’s are good but receptionists are rubbish."
• "The reception staff asks inappropriate and intrusive questions about our health and other personal matters."
• "I spoke to a receptionist called Hilary. She told me she was the supervisor...she spoke to me in such a rude manner."
• "My god I have never seen such a rude reception team."
• "Receptionists are very dismissive. Will try anything to weasel their way to end a call."

Appointments & System

Pros:

• "Great practice, very helpful reception, amazing doctors who are very thorough and caring. Quick callbacks and emergency appointments."
• "Very happy with my new GP practice."
• "Never had a problem to arrange appointments - whether was over the phone or in person. Waiting time varied, with 15 minutes delay in one instance only."
• "I see very negative rates on the Limehouse practice...Also i waited 15 mn before dr Alonso could see me, i think it’s pretty quick compared to what i’m used to."

Cons:

• "I had to ask her colleague who nicely without problem made the GP see me."
• "I called at 8.30 for same day appointment, the rude woman over the phone said I can't book a same day appointment and that I have to go through the dr to get booked in?"
• "I don't recommend the Limehouse Practice. My doctor was 30 minutes late for my phone appointment, tried to call me for 6 seconds."
• "Almost impossible to get an appointment here. They say they have no appointments available, but can schedule a phone call in few WEEKS!"
• "it was incredibly disappointing of an experience. 5 week waits for call appointments - all i got was a text message."
• "I see Dr. Khan here. He is great but the practice itself is awful. You have to wait 2 weeks for a telephone call."

Facilities

Pros:

• "Clean and tidy practice with pleasant waiting area."
• "The practice itself is very modern and clean."
• "Love the new building and location."

Cons:

• "The facility is rundown and dirty."
• "Facility is not well-maintained."
• "Old building and not a very welcoming environment."