Danvers Estate Agents Reviews Summary

Efficiency and Responsiveness

Pros:

• "Been with this agency for ages. Very efficient and always happy to help with whatever they can."
• "Any issues I had in the property they were fast to respond and offer suggestions to resolve the issues or sent out a contractor to help."
• "It was a pleasure to rent property with this company in the span of one week I was taking two property and the processing was so easy and quick."
• "We have found Danvers Estates Agents to be extremely helpful with their advice and guidance when we were intending to re-let our property."

Cons:

• "So many things with the house went wrong that were a struggle to get them to fix."
• "The first property was in okay condition, although any issues were slow to be dealt with which is not ideal."
• "The difficulties began on the first day itself. They are not prepared to fix the heater, which has been broken for a month."
• "Problems started. Heater was not working for one month; they are not ready to sort it out."

Deposit and Financial Matters

Pros:

• "They are great mediators between us and the DPS and do not take sides."

Cons:

• "Then took most of our deposit even though we were good tenants and left the already poor state house in the best possible state."
• "Now we have moved out of our bin they called house, they are trying to keep our security deposit, trying to charge us for years worth of junk from prior tenants."
• "Once we moved out, we waited over a month to hear the outcome of the end of tenancy inspection... Then they tried to take almost all of it for silly reasons."
• "The biggest letdown was that they withdrew 60% of the money by presenting cleaning and mold-related expenses."

Customer Service

Pros:

• "I dealt with Danvers six years ago and needed them again today. They were superb as usual."
• "Recently used Danvers to find my first uni house and I can’t thank them enough, they were all so helpful."
• "I wholeheartedly recommend Danvers Estates for anyone in search of top-notch accommodation services."
• "In searching for apartment of your choice, I will recommend 'Danvers Agent. They acted professionally in all my dealings with them."

Cons:

• "Absolutley manipulate and take advantage of young students, who are for the majority renting for the first time."
• "Do not rent with these guys if your in a contract with them record all your contact as they tell lies over the phone."
• "worst agency dont go for it…they write rules on thier favour..they didn’t give me keys on time."
• "Avoid avoid avoid. Never had so many issues with a letting agency in my life."