Address: Queens Rd, Hastings, TN34 1RN, United Kingdom
Phone: +441424720833
Rating: 4.0
based on 202 reviews.
Customer Service
Pros:
"The staff at morrisons are always polite and willing to help you find what you need."
"Staff are friendly on the whole, some very chatty (which is a good thing) and its a big store catering to most needs."
"Staff are lovely there, just name a few Joe and his team on meat and fish counters, Sue on pie shop, Eric in car park, Steve on bakery and many more staff who are excellent in giving great customer service."
"All the staff in this store (Hastings) went above and beyond and all had smiles and looked like they wanted to be in work."
"The staff were exceptionally helpful and the lady that assisted us on the self service checkout was lovely and her customer service skills really stood out."
"Extremely helpful and friendly staff at this store."
"Very good, staff are polite & friendly."
Cons:
"The worst supermarket in Great Britain, where inexperienced staff work, the manager does not know what to say to her at all."
"Absolutely terrible service and treatment, I was made to feel like I was wrong and a liar."
"Last Sunday was reluctantly served by cashier when I dared to drag her away from a conversation with her colleague."
"Staff did not respect or enforce Covid-19 distancing rules. Therefore shopping there, with customers who acted positively dangerously was not a pleasant experience."
"This morning 3 members of staff walked by while I was waiting for assistance, eventually I left the checkout and went to the customer service desk only to be told 'I can't come over, I have to cover the customer service desk too'."
"The manager should be fired for lying and being rude for customers instead of taking responsibility."
"A shop assistant with no ID who attended to customers using self-service machines on 16/4/2019 at 14:20 HRS was absolutely rude."
Store Layout & Accessibility
Pros:
"Very convenient for the town centre... This store has time limited (2 hours) free parking, fuel station, recycling centre, and pharmacy."
"Shop is consistent good every time I shop there. Has great standard around the store, staff are lovely, fresh meat, fish is top quality."
"That plant section is FANTASTIC!! All of the plants are healthy and well looked after and displayed perfectly!"
"For me personally, I prefer this store. It's well organized with nice wide isles... Floor staff are helpful and friendly, there's always help."
"Great sized store with ample parking adjacent that is free for customers for 2hrs with fuel station attached."
"A great range of products in a well laid out store."
"The store was very nicely laid out and clean with plenty of stock on every shelf."
Cons:
"Salad bar VERY poorly labeled, which could be dangerous for those with allergies."
"Shop floor staff don't seem to know where anything is and if they do, they just tell you the aisle number rather than taking you there to make sure that you get what you are looking for."
"Empty shelves. No sign of staff when needed. Few tills open."
"Shelfs not being restocked especially on the salads items still on display pass expire dates also life dates only good for at least 2 days been like this for a few weeks now."
"Store undergoing renovations whilst still open. Temporary entrance and labyrinthine exit to car park."
"If you should happen to be disabled & don't have your own scooter, stay away from this store."
"Limited stock on shelves constantly, meaning you will have no choice but to shop again at another supermarket, only a handful of healthy snacks for kids leaving no room for a change in weekly options."
Pricing & Value
Pros:
"Their own brand product range is broadly good quality."
"Brilliant! Good food at great prices as well as cheapest fuel. Leslie and her colleagues make a fuss of our son who is disabled."
"So cheap!"
"Very good range of all your day to day household needs plus lots more, with a nice in-store cafe serving various food & drink."
"I have to congratulate Morrisons for their free from range... reasonably priced."
"The value for money is good, they do a good range of gluten free goods."
"However they have a great range and very reasonable prices."
Cons:
"Then the milk and double cream were more expensive than Marks Spencers."
"Most shopping items are more expensive that Tesco or Asda or Aldi/Lidl."
"Morris ons can be more expensive than Asda or Tescos."
"Prices are going up by not one or 2 pence but by 20p 30p even 50p."
"Morrisons is far more expensive than other big name supermarkets."
"Imagine my shock and horror to discover that their own brand 'savers' weetabix had shot up from 74p to £1... absolutely disgusting price increase !!"
"Prices are different on labels from this ones at the till."