"All the staff are so helpful and just so lovely."
"Incredibly efficient service today by the manager at Leeds."
"The lady who served me was fantastic, and her nails were amazing too 😁."
"Saad and Moussa in the Leeds Albion Street store were wonderfully kind, understanding and helpful without any judgement."
"I was helped by a wonderful lady called Kelechi.. She was extremely helpful, very knowledgeable about the product and extended warranty."
"Can’t thank Tom enough, clear and concise information provided in a polite and coherent way."
Cons:
"Terrible customer service. Was supposed to be notified within 24 hours regarding finance."
"Two members of staff walked straight past me chatting."
"Poor service with rude and unhelpful staff avoid avoid avoid."
"The guy who came over seemed more irritated and bored than happy to serve."
"One member of staff in particular can be very rude and patronising."
"Staff are useless they just wonder around and just don't seem to be helping or having a knowledge of anything."
"Very unhelpful staff look at you while chat among themselves and still don't interact with you."
Product Availability and Pricing
Pros:
"Good to see a Currys PC World in the city centre. Plenty of departments dealing with specific areas."
"Found a printer I wanted whereas online they seemed difficult to get without long delays."
"Apart from that sometimes the deals here are unbeatable."
"Large selection of mobile phones and other electronics."
"Stock is normally very good."
"Large selection of home appliances."
"This is the only place I know where the price is as cheap as Amazon. But they fluctuate every day for mobile phones."
Cons:
"I was surprised by the lack of selection for quality laptops, and didn't find a single one with an i9 processor."
"Told my item was not in stock after waiting for around 15mins."
"Very expensive compared to online retailers."
"It lacks a few computer parts that I'd want, which surprises me for a computer based shop."
"Everything is double the price if you're looking for Sony go to the Sony store it's a hell of a lot cheaper and also they've got the latest models of televisions and they do deals where has PC World don't."
"Visited this store today to buy a free view recorder, they had a choice of four sets on display, two types of Humax and two types of Panasonic, unbelievably not one of the sets was in stock."
"I went into currys Leeds to buy a ninja air fryer the product on display was not the product priced."
Store Experience
Pros:
"The music around the TV area was very loud and triggering for those with sensory issues and when I asked for it to be turned off, they managed it for a few minutes."
"I go here if I ever need anything in terms of technology as they're usually cheaper than Argos down the road."
"For all your laptop needs, visit PC World on the Headrow, they have great offers on much needed software like office and antivirus and cloud storage when you purchase the software at the same time as a laptop."
"There is an elevator that takes you to the first floor."
"No complaints. Choice good, prices competitive, service good."
"The staff are generally nice."
"Very good staff, great services but each department should be separate by signs."
Cons:
"The music around the TV area... then put it back on even louder."
"This is a city centre location without parking so lifting bulky goods to your car requires advance planning."
"Like most Currys, sales staff are intrusive. Stood around like vultures to flog you something they know very little about to meet their sales quota."
"Great staff, way too complicated click and collect, more like 'queue, scan, enter order, email wait, give name and collect' not slick - Could learn a thing or two from Toolstation/ Screwfix's click and collect."
"It is a great place to get electronic stuff, yet some of the staff may not understand certain products extensively because each has their specialisation."
"The store wouldn't honour Curry's Price Match guarantee."
"Store is badly laid out in no particular logical fashion. All a bit rubbish really."