Address: 25 Commercial Rd, Swindon, SN1 5NS, United Kingdom
Phone: +447501241137
Rating: 4.8
based on 142 reviews.
Customer Service
Pros:
"Very very polite man with great customer service."
"Great customer service and would happily return for any other tech problems I have."
"Very friendly, knowledgeable and honest staff, fair pricing and I'm always satisfied with the service I get."
"The staffs were very friendly, humble and exhibited a highly professional ethics, culture and integrity all throughout."
"The team is very friendly and professional."
"They were brilliant, friendly, helpful and responsive and retrieved everything which was such a relief."
"Very understanding man that care for his customers."
Cons:
"It is just the talks, which makes you feel you are getting good service. But there is nothing in here. I had my laptop fixed here, but nothing fixed as such, it is still giving same problem."
"100% unrecommended and disappointed. Not professional at all."
"shady practices, not forthcoming about replacing components out of scope of work I am under the impression this guy is running a chop shop for computers will replace parts with counterfeits."
"Shop assistant was really rude and disrespectful with me."
"The gentleman who dealt with me became very defensive and rude despite him testing the headphone jack before and after."
"They seemed to drag out the fixing process as long as possible so that my money was given to them."
"Absolutely horrendous service, stole the laptop that was given to the rude person working at the shop"
Repair Quality
Pros:
"Chris was amazing, after I explained how I waited over a month to get an unfixed surface pro returned from curries he got it fixed in one day and at a really good price!!"
"William is brilliant! His knowledge, service and expedience is just what you need when your tech goes wrong!"
"Thanks for a great service. My MacBook Pro had water damage that resulted in it requiring a new battery, great advice, prompt service and a good price."
"Took my mac air to repair had an image with circle line through it... Took to these guys sorted out quickly the ssd had gone and the price of repair was good."
"This company has repaired numerous computers and tablets for my family, always at a sensible price, and with minimal waiting."
"He repaired the screen and dented rear of my laptop in under 2 hours."
"I brought my Hp laptop in for a new hard drive installation as it was painfully slow. Since having a new hard drive installed to match the original specification, the speed is remarkable."
Cons:
"If I could give 0 stars I would."
"Noticed pressure point growing on the screen after replacement and had to then get the replacement re-replaced a few days later with a new screen."
"He charged us with £100 and didn't fix our laptop after three weeks of the laptop going in and out of the shop."
"After waiting for over a week I phoned him and after some excuse he said he will phone me when it was ready again after waiting I phoned him he said he could not fix it."
"Once in the shop I was told by the man in charge took a look and said it would be 'too much trouble' for him to do so."
"After 8 days of waiting they called me that graphics is dead."
"You have to pay 35£ up front even if you are leaving with them 2k£ system and that's ridiculous."
Speed of Service
Pros:
"Always done to my schedule as well thank you."
"Done very quick and works brilliantly, at a very good price."
"These guys are absolute legends, I took in my Chromebook to get the screen fixed and they did it within the hour."
"me and my dad dropped my computer off to get screen repair, they said they'd be couple of hours then 20 mins later they phone back up saying there done."
"Laptop screen broke in transit 24 hours before a charity event. Had to replace quick, was done in under two hours."
"Fantastic service, dropped off my laptop at 1:00 and had it repaired by 3:30."
"The repair was done in under 30mins, luckily for us we were the only ones in the shop at the time."
Cons:
"Charged me twenty quid to do nothing."
"Called this guys and honestly it was unbelievable they did it within 24 hours."
"Within 20 minutes he had fixed it good as new and charged me a lot less than Curry’s."
"After I dropped my laptop I was told to come for it after 2 hours. Surprisingly, within just 30mins the laptop was all fixed and good to go."
"In just a few hours they have updated my laptop and they managed to save all my files!"
"Quick and easy fix from William. Sorted out laptop which I thought was beyond fixing in a couple of hours."
"it was worth the money as the service was quick, the employee was nice and acted professional."
Value for Money
Pros:
"in my opinion it was a bit on the pricey side but the service was high quality and easily makes up for it."
"very reasonably priced as well."
"Wow what great service 10 of of 10 Quick, friendly, efficient and not expensive."
"Needed a new laptop screen as mine smash. Was quoted £150-£170 by SP Computers and would take about 4-5 days. Phoned up Computer Hub and took it in Monday afternoon and was done next day and only £100"
"Despite spending a good few hours on fixing the problem, I was charged a reasonable price for the job."
"Luckily, they were able to find an alternative fix rather than replacing the entire motherboard, i ended up paying a total of £280"
"Very professional service. My MacBook Pro was fixed quickly and I am not fully working again."
Cons:
"Fixed my computer and got it working. However, the service was very expensive"
"He charged us with £100 and didn't fix our laptop after three weeks of the laptop going in and out of the shop."
"They seemed to drag out the fixing process as long as possible so that my money was given to them."
"You have to pay 35£ up front even if you are leaving with them 2k£ system and that's ridiculous."
"After waiting for over a week I phoned him and after some excuse he said he will phone me when it was ready again after waiting I phoned him he said he could not fix it."
"Absolutely horrendous service, stole the laptop that was given to the rude person working at the shop"