"The staff at Clippers Quay are absolutely wonderful, especially Haginson Mtuku, he is incredibly helpful and polite."
"Shout out to Darren for always being welcoming and attentive to all of our requests."
"Haginson - mayyyn this guy will take the time to hear your problems, provide a solution and make you feel good you asked."
"Jasmine and Connor never fail to greet us with a smile and make us feel at home."
"Shalma is super excellent, she is so responsive and always there when you need help."
"Adil on reception is always so lovely, welcoming and helpful!"
"Jasmine R has been great ever since we moved in. Any questions we need answered, she did it straight away."
"Paris Baten, the most friendly, honest, helpful, dependable, approachable man in the whole of Salford."
Cons:
"Reception and resident support team were fairly poor when I moved in 2021, I had lots of issues with them."
"DO NOT MOVE IN THERE! They have deleted the footage of the attack and then helped the attackers dog instead!"
"Martin (who needs some lessons in customer service) saying this was never promised and embarrassed me in front of everyone."
"We paid £950 p/m for a 1 bedroom apartment with no balcony or parking and no use of the shared facilities."
"Whatever happened to the footbridge they were going to build as part of this development?"
Location and Amenities
Pros:
"The society is lively and well-organized, with stunning scenic views."
"Not to mention the location is perfect."
"The building is inclusive and great for socialising with an excellent space for studying and small events."
"The gym, cinema room, office space, and other facilities are perfect for us."
"A home away from home, Clippers Quay!! Such beautiful location and various amenities make this a Great place to live."
"To be honest at the beginning we moved in to Clipper Quays because they were pet friendly."
"Fantastic location close to Lowry Outlet, Media City, Vue Cinema and host of shops."
"Great place to live, location is awesome and it's so beautiful around the area!"
Cons:
"First of all 24 hours reception is not existing, if you want anything sorted you will be waiting for weeks."
"Our dog got attacked by another dog in the building and clippers quay has done absolutely nothing to help us and the police."
"Life at clippers quay was great for the first few weeks, but in the last couple of months the quality of the service has been below par."
"The shared facilities were closed for more than 20 weeks between March 2020 and April 2021."
"Another huge issue is the fact that even though the gym, cinema room and other amenities are the first thing that Grainger use for advertising, they are not actually included with your rent."
Apartment Quality and Features
Pros:
"Fantastic place to live, the flats are sparkling new with modern appliances and we felt right at home straight away."
"The flat is immaculate and the building amenities (gym, co working space) are amazing."
"The apartments are very nice and very well isolated so that you can't hear anything from outside."
"The communal area is great, you have the pool, meeting room gym... The surroundings are very quiet with green areas."
"I’ve been with Clippers Quay apartments for almost two years and I have to say, it’s been a lovely place to live."
"Been here since the building first opened and I'm loving it."
"We love our new apartment - perfect location and everything we need is right here."
"Love living here, staff in reception are great and look out for everyone. Flats are furnished and clean."
Cons:
"DO NOT MOVE IN THERE! Corridors and communal areas are dirty and if you won’t clean them yourself don’t expect them to do it as they won’t!"
"They do not include cleaning as part of your move out process and will ask for a whopping £134 for something they should already do."
"Sadly I can't comment on the actual apartments as they were just ever so slightly out of our price range."
"The apartments are poorly built, there are continuous thefts, you won’t get your deposit back and they couldn’t organize a pi55 up in a brewery."
"We’ve had the worst experience ever living at clippers quay! First of all 24 hours reception is not existing."