Morrisons Reviews Summary

Customer Service

Pros:

• "Staff are always helpful."
• "Probably the best supermarket in Wakey, brilliant friendly staff, prices are reasonable, tills at normal speed and actually have staff on them."
• "The staff are normally nice and actually talk to you!"
• "I want to thank the manager and the staff working at this branch .. very helpful I appreciate what you did for me today."
• "Brilliant supermarket, always a massive choice of products and great and helpful staff and security team!"
• "Everyone was cheerful and helpful."
• "Staff are friendly and helpful."

Cons:

• "The biggest part of the Shelves were empty, and the guy on the Meat counter had a definite attitude problem."
• "The horrible people that ARE FORCED TO SERVE YOU, YES THEY HAVE TO FORCE THEMSELVES TO SERVE YOU, HORRIBLE."
• "Floor workers can be rude as well pushing past customers."
• "The staff can be rude and are nowhere to be seen when you have received your food so couldn't even complain."
• "Staff very rude, had an email from morrisons stating i was entitled to discount on my next 2 shops, they point blank refused me this at the till."
• "The person on the fish counter seemed completely miserable, uninterested and couldn’t be bothered."
• "Some staff can be rude."

Store Stock and Pricing

Pros:

• "Great store. Always well stocked. Good selection of good quality products."
• "Morrisons Morley: Has a wide range of products at reasonable prices."
• "We like the choice and freshness of the fruit and veg in this store."
• "Good supermarket one of the slightly higher priced supermarkets in our area but the quality of food is brilliant."
• "The food there fresh, tasty and at a good price."
• "Always stocked up. Good value for money."
• "Shelves are always well stocked and aisles are a good size so there is room to actually get down them if there a few people there!"

Cons:

• "Store have empty, no loose eggs, no celery, no flat leaf parsley, no asparagus, no large double cream, no frozen broad beans."
• "Seems to be very expensive as to other supermarkets."
• "Stock levels vary. Never usually have any stock of the special offers advertised on TV."
• "Has gone really expensive.☹️ Fresh cream sponge cake used to be £1 is now £3."
• "Always seems to be low on fresh produce too."
• "Empty shelves, very short expiry dates, some very tired veg this morning."
• "The main gripe about this store is the quality of some produce and regularly running out of certain items."

Store Cleanliness and Maintenance

Pros:

• "Store is clean tidy and bright which is good if you have eye issues that cause problems in poor lighting."
• "The store is clean and tidy and has a good range of goods."
• "Lovely big supermarket, with warm counter and salad bar... Toilets were clean and they have baby changing facilities."
• "The store is clean and tidy and has a good range of goods."