Address: White Rose Shopping Centre, Leeds, LS11 8LS, United Kingdom
Phone: +441132083807
Rating: 4.2
based on 183 reviews.
Store Environment
Pros:
"Spotlessly clean every time and nice wide isle for wheelchair access."
"The store was clean and well presented and staff friendly."
"Shop is very clean and tidy."
"For the present climate, this store is spacious and clean."
"A lovely clean store with excellent stock fill up."
"The store is well laid out and always clean and tidy."
"The isles are wide and very easy to negotiate."
Cons:
"It was pretty low on stock to be fair."
"Store always seems to be busy. Feels a bit all over the place."
"The toilets in your store are a complete gip fest, the smell of stale urine so pungent it burns the back of your throat."
"I always though sainsburies was an upmarket place to shop, what a disappointment to find dirty ilses."
"Very confusing layout and poorly stocked in places."
"Monday morning shopping and store was very busy... stock not replenished and looking very poorly managed."
"Still intermittent issues with stock levels - no guarantee on completing a full shop."
Customer Service
Pros:
"The staff are very friendly and helpful."
"Always a member of staff around every corner who are more than willing to help out."
"Visited Argos staff very helpful and item was brought out realy quick."
"Staff are always happy to help with welcoming and smiling faces."
"The staff are friendly and very helpful too."
"Service is usually quite quick and the staff are polite, friendly and helpful."
"Best customer service I have received from a member of staff in a supermarket."
Cons:
"She was extremely rude when I suggested she tidied the clutter to one side."
"Staff were far from helpful, first lady I asked for a price of an item to which her response was her moaning."
"Staff on till very rude was sat talking when customers waiting to be served very abrupt in her manner."
"Next member of staff I approached was sat on the floor on his phone for a few minutes before even acknowledging me."
"Ques on the only 2 tills with people on yet plenty of staff stood around talking amongst themselves."
"Cashier was not very polite and threw most of my products."
"The customer service assistant was totally unhelpful and rude and we will not shop at Sainsburys again."
Value and Pricing
Pros:
"Nectar prices, smart shop app, separate self-service tills for baskets, and trollies help keep prices reasonable and time in store down."
"There is a very large choice of food and clothes all at very competitive prices."
"A great supermarket offering everything from filling your pantry to your wardrobe as well as supplying the soft furnishings to decorate your home."
"Stopped here to grab some tea for my 1y.o. £2.75 for three chicken nuggets, large pile of mash, some beans, a piece of fruit and a bottle of water. Would definitely recommend this cafe if you're eating on a budget."
"Good quality food too so worth travelling the extra distance to get there even of it is slightly more expensive than other supermarkets."
"A good version of Sainsbury's. Time your shop well and you could leave with a bag full of goodies for less than the price of a big mac."
"For sheer variety it has to be sainsbury."
Cons:
"Its also a bit more expensive than other supermarkets."
"Hate sainsbury's prices just like Tesco over inflated."
"Fresh vegetables selection was poor nothing as good as competition in the area."
"Big supermarket but very expensive."
"Because I usually shop at Morrisons i was surprised at how expensive Sainsbury's is."
"Sainsbury's might be a bit more expensive than other supermarkets, although the reasons why is luxury, British meat soft tender, to cakes puddings and more."
"Horrible hate the place. Way to expensive and security follow you down every isle."
Facilities and Services
Pros:
"It's also part of a shopping centre, which means there are other stores, shops and facilities nearby to make it handy to combine tasks all at once."
"Having Argos onsite can be help."
"It also has a Taylor, a new Argos and currency exchange inside the store."
"A massive Sainsburys with the added bonus of having argos, starbucks, specsavers, dry cleaning, and travel money places inside."
"Attached to the White Rose Shopping Centre, this branch has in-store cafe and toilets."
"There is also a petrol station adjacent to the store."
"It's also now home to a small Argos."
Cons:
"There is a cafe, but it is currently (temporarily) closed."
"Security at this store leave a lot to be desired."
"Second time recent I had click n collect. Might just as well have gone to store, ordered an waited. The old Argos store was more efficient. Argos in Sainsbury's not customer friendly."
"Shopping collection bit awkward couldn't find it for ages and its totally outside."
"The only downside is the carpark which at peak times is a bit of a nightmare getting in and out of."
"They have a great selection of products but getting into and out of the car park took 30 mins and 40 minutes."
"The store itself is large, we ordered click and collect and struggled to find the collection point as it’s hidden at the back of the car park and doesn’t have good signage."