Bella Italia - Leeds Briggate Reviews Summary

Food Quality

Pros:

• "The lasagna and pesto pasta were tasty."
• "Really tasty food."
• "The food was amazing and came out hot (you don't often find this in a lot of restaurants I notice)."
• "The food was delicious and served hot."
• "All their starters are sooo good! I highly recommend the italian garden salad, lasagna and their pizzas."
• "The food was wonderful, I honestly can recommend the Pollo Picante pizza, it was so delicate and thin just like pizza in Italy."
• "The food was spot on, cooked aldente and seasoned to perfection."

Cons:

• "The food really isn't any better and we left experiencing that cheap takeaway after-taste."
• "The mains were absolutely disgusting."
• "The variety on the menu is good. The quality of food is okay, but I think a little over priced."
• "The only thing that was okay was the lasagna but it wasn’t even worth coming here for."
• "The starters were tasty but not very warm."
• "That was the smallest, the most overpriced, the most disgusting pizza I have ever ordered!"
• "The spaghetti bolognese was bland, no taste and a small amount of sauce."

Service

Pros:

• "The young man was so helpful."
• "If you want quick service go here."
• "The serving staff was friendly and it wasn’t overcrowded."
• "Our waiter was down to earth and friendly."
• "Barry is a brilliant waiter! Everything was explained and served fantastically quick and good."
• "Nicola...couldn't have done enough for us, she went above and beyond."
• "Service was also great! Our server was a lovely Portuguese woman who spoke to us in Portuguese when she realised that we are Brazilian and my husband still struggles with English a little bit."

Cons:

• "The service was remarkably slow, and the man who dealt with us, just didn't care."
• "Service was poor, starter came out undercooked and only warm .... Taken away fresh starter brought ..no apology and came after remainder of party had finished."
• "Unfortunately We had a very poor experience this time with the service n food. The staff was so casual n disinterested."
• "They gave us attitude when we said we would dine elsewhere."
• "The waiter was very rude; when I tried to talk to him, he didn't listen and started chatting with others."
• "We waited 40+ mins for our food and one particular staff member was unwelcoming and seemed stressed."
• "However, our actual waiter was rude and abrupt and we felt extremely rushed."

Atmosphere & Location

Pros:

• "This is a really good City centre location."
• "Small & intimate. Family atmosphere."
• "It was busy and very good atmosphere."
• "It's in the middle of everything, but when you're inside it feels like your hidden away. Giving it that cosy feeling."
• "Really lovely place."
• "Nice atmosphere altogether."
• "Warm friendly environment."

Cons:

• "Also they only do seating by reservation so absolutely no walk ins."
• "The toilets are upstairs and a little scruffy."
• "Very noisy as the tables are crammed in."
• "The restaurant is cramped and getting a wheelchair around could be difficult."
• "However we were sat towards the back near the kitchen and the staff in there shout extremely loud for service."
• "It’s just too noisy and not enjoyable."
• "With it been a city centre restaurant there is no parking."

Price & Value

Pros:

• "Not too expensive, delicious food, and much better than the other Italian in Leeds owned by a famous cook that I tried a few days ago."
• "The only thing preventing me from giving the place a single star is the reasonable prices."
• "Well done for under £20 for two with drinks."
• "The bill was reasonable price."
• "The cost was appropriate to the quality and portion of food and the service."
• "Very reasonably priced for Leeds City Centre!"
• "A great choice on the menu at reasonable prices."

Cons:

• "The variety on the menu is good. The quality of food is okay, but I think a little over priced."
• "Not cheap either but did not reflect the product."
• "For the £13 I paid it was definitely overpriced and not even worth it at half the price."
• "Very disappointing and I was pleased I had Tesco vouchers to pay for the food else I would have been disgusted at the price of such bland food."
• "Overall price is ok but the food was bland."
• "£62 for food that was worth £10 at best…."
• "Guest #1: You're flavour palette isn't bad, the food tastes average. However, I was unaware that food off the children's menu would cost so much! £13 for a child's meal is extortionate."

Special Needs & Preferences

Pros:

• "Staff very knowledgable and everything is marked gluten free and served separately."
• "This restaurant is COVID-secure. Staff wore their mask and cleaned down tables and chairs."
• "Great attention to allergies!"
• "They also have a fantastic gluten free menu too for my husband."
• "Especially useful for those needing gluten free pizza."
• "Great choice for coeliacs with a huge gluten free menu."
• "Bella Italian has lots of gluten free things on the menu."

Cons:

• "Manager was racist towards myself (indian) and extremely child unfriendly."
• "It hasn't been easy to find an Italian place with vegan options in Leeds... They have one or two vegan options for every section of the menu."
• "Although the deserts could have had more gluten free options."
• "Disabled access is available."
• "There are quite a number of steps up to the toilet."
• "The range of gluten free starters, mains and desserts are brilliant."
• "When questioned the server he looked at us and was like it's a margarita to which I said it's a cheese pizza as there's no Basil... Down right rude..."