Frankster's Burgers Leeds- White Rose Reviews Summary

Food Quality

Pros:

• "Food was great, we got the hot mama and a regular cheeseburger."
• "Always consistently great food."
• "Food was absolutely amazing can really tell by the taste that good quality ingredients are used."
• "Really delicious food and milkshakes."
• "Great burgers and fries it's also a great atmosphere with a kind of American style."
• "The quality of food and size of portions deserves a 5 stars."
• "The food that we ordered, a Cheeseburger 🍔& Fries 🍟 and Hot 🔥 Wings and Fries were fresh and tasty."
• "Food was excellent, warm and tasty."

Cons:

• "Food absolutely not edible never had lamb chops so burn in my life!!"
• "The hot mama was one of the best fast-food chicken burgers I've had in a while but it was a bit lacking in salad."
• "Not fast food, not cheap good, not good food."
• "Took over 30 minutes for a takeaway order and it wasn't massively busy in the restaurant either."
• "The fries were pretty good too, but the cheeseburger was slightly bland."
• "The burger itself is a little on the small side, the fires are good, sweet potato fries are a little sickly/soggy."
• "Burger was definitely 8/10 beef patty was delicious as well as the peri peri fillet."
• "The quality of food and size of portions deserves a 5 stars, but the burger patty needs to be drained before assembly."

Service and Staff

Pros:

• "Staff were really friendly. Atmosphere was good."
• "Came to Franksters for the first time. Pretty good. Service was good, staff were friendly and quick."
• "The staff were friendly and chatty."
• "Food was OK. But I noticed the cleanliness of the interior."
• "Franksters serves good food, and there are plenty of options to choose from."
• "Food is great. Service isn't up the same standard."
• "The manager and staff were fantastic. We arrived and the manager approached straight away."
• "Fantastic food and service. Millie at the till always serves us with absolutely brilliant courtesy."

Cons:

• "Just been in for my lunch, staff looked so miserable, nobody cracked a smile, no thank you nothing."
• "Burger was ok but at around 11 quid it should be. When I complained after I had finished, no apology - just a simple “oh”."
• "Servers have no listening skills! Was very clear with my order, but was still asked twice what I wanted."
• "I am absolutely disgusted and appalled with the service I have received this evening."
• "The service was absolutely shocking, I waited half an hour just to get a refill."
• "Loooved the food here. The wings are so tasty and well flavoured. The staff could be more helpful and enthusiastic."
• "Service was prompt and efficient."
• "The service was good and last Monday been serving by yordanos in till and dining area, she is well professional."

Price and Value

Pros:

• "It's on the pricerer side - don't get me wrong - the food is nice and tasty but it's nothing different to a lot of similar places."
• "Food was average. I didn't expect much for the price £5.99 for chicken burger meal and £4.99 for kids beef burger meal."
• "Came to Franksters for the first time. Pretty good. A little pricey but it’s what expected these days."
• "I think for the price you get a lot of food - and it’s good quality for a fast food chain."
• "In around all costly food counter this is the pocket friendly option in the WhiteRose centre."
• "Heard many good things about their burgers so decided to give it a try. The price is ridiculous for that quality."
• "Franksters serves good food, and there are plenty of options to choose from, including whole chicken, butterfly breast or burgers."
• "The food that we ordered, a Cheeseburger 🍔& Fries 🍟 and Hot 🔥 Wings and Fries were fresh and tasty."

Cons:

• "The food is nice and tasty but it's nothing different to a lot of similar places that have opened up all over the place lately."
• "The fries were pretty good too, but the cheeseburger was slightly bland and there's definitely better burgers you can get for the price."
• "I got cheesy fries for £1 extra and wasn’t worth it tbh, cheese was a little flavourless."
• "Food was cheap takeaway at best, greasy and very overpriced."
• "The burger was very bland. Please next time you offer discount keep to the same standards as normal price food as it was clearly different."
• "Upgraded drinks to nuts about nuts milkshakes as we tried them at Batley branch and were delicious. What we received was cream flavour ice creams with a small bits of nuts."
• "Ordered a new York burger meal.. premium burger range..the Angus meat had been beaten down with possibly a sledge hammer..paper thin and so when cooked had become crumbly rather then juicy...won't be returning here again."
• "So disappointed used to going to Batley but WhiteRose is more convenient but really need to up their game got a takeout I live literally 5 minutes from there and food was cold."